Contentful incident

Cross-space references are failing for some customers

Minor Resolved View vendor source →

Contentful experienced a minor incident on December 2, 2025 affecting Content Delivery API and GraphQL Content API, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 01:06 PM UTC
Resolved
Dec 02, 2025, 02:16 PM UTC
Duration
1h 10m
Detected by Pingoru
Dec 02, 2025, 01:06 PM UTC

Affected components

Content Delivery APIGraphQL Content API

Update timeline

  1. investigating Dec 02, 2025, 01:06 PM UTC

    Some customers are experiencing errors for cross-space references. We are investigating the situation.

  2. investigating Dec 02, 2025, 01:23 PM UTC

    We've identified the issue. It is only affecting cross-space references for customers who are using fallback locales. We are working on a resolution.

  3. monitoring Dec 02, 2025, 01:35 PM UTC

    We've resolved the issue and are monitoring the situation.

  4. resolved Dec 02, 2025, 02:16 PM UTC

    The issue is resolved.