Contentful incident

[EU] Increased latency on the content management API

Minor Resolved View vendor source →

Contentful experienced a minor incident on November 13, 2025 affecting Content Management API, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 11:15 AM UTC
Resolved
Nov 13, 2025, 12:30 PM UTC
Duration
1h 14m
Detected by Pingoru
Nov 13, 2025, 11:15 AM UTC

Affected components

Content Management API

Update timeline

  1. investigating Nov 13, 2025, 11:15 AM UTC

    Some EU customers experience increased latency on the content management API. We're currently investigating the issue, and will provide an update soon.

  2. identified Nov 13, 2025, 11:33 AM UTC

    Some EU customers experience increased latency or error raters on the content management API. We have identified the issue and are working towards a resolution.

  3. monitoring Nov 13, 2025, 11:39 AM UTC

    We have addressed the issue and are monitoring the situation.

  4. resolved Nov 13, 2025, 12:30 PM UTC

    We have resolved the issue.