ConnectWise incident
x360Sync & x360Cloud issues sending emails by third-party vendor
Minor Vendor's status page →
Resolved after 1 hour 2 minutes, affecting x360Cloud and x360Cloud (x360Cloud — All Regions) and 1 more, on August 31, 2026.
The issue has been resolved. Email is flowing correctly now. We apologize for the inconvenience.
Affected components
x360Cloudx360Cloud (x360Cloud — All Regions)x360Syncx360Sync (x360Sync — All Regions)
Update timeline
- investigating Aug 31, 2026, 02:27 PM UTC
We are currently experiencing issues sending emails by a third-party vendor. We are investigating the issue.
- monitoring Aug 31, 2026, 03:16 PM UTC
Issue has been determined. Fix is in place and we are monitoring for any further issues.
- resolved Aug 31, 2026, 03:29 PM UTC
The issue has been resolved. Email is flowing correctly now. We apologize for the inconvenience.
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