ConnectWise incident

x360Sync & x360Cloud issues sending emails by third-party vendor

Minor Resolved View vendor source →

ConnectWise experienced a minor incident on August 31, 2026 affecting x360Cloud and x360Sync and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 02:27 PM UTC
Resolved
Aug 31, 2026, 03:38 PM UTC
Duration
1h 10m
Detected by Pingoru
Aug 31, 2026, 02:27 PM UTC

Affected components

x360Cloudx360Syncx360Sync (All Regions)

Update timeline

  1. investigating Aug 31, 2026, 02:27 PM UTC

    We are currently experiencing issues sending emails by a third-party vendor. We are investigating the issue.

  2. monitoring Aug 31, 2026, 03:16 PM UTC

    Issue has been determined. Fix is in place and we are monitoring for any further issues.