Commure incident

Scribe Completion Delays

Ongoing since 07:12 PM UTC, affecting Note Generation and iOS and 1 more.

monitoring Oct 30, 2026, 07:49 PM UTC

We have implemented a fix and are observing scribes recovering as backlog clears. No scribes will be lost. We are monitoring data freshness closely.

Started
Oct 30, 2026, 07:12 PM UTC
Resolved
Ongoing
Duration
● 1h 17m
Detected by Pingoru
Oct 30, 2026, 07:12 PM UTC

Affected components

Note GenerationiOSAndroidChrome ExtensionWeb AppAmbient AI

Update timeline

  1. investigating Oct 30, 2026, 07:12 PM UTC

    We are investigating delays in scribe completion times. This may cause scribes to process slower than expected in certain areas of the platform. Our teams are working to diagnose the root cause as quickly as possible.

  2. monitoring Oct 30, 2026, 07:49 PM UTC

    We have implemented a fix and are observing scribes recovering as backlog clears. No scribes will be lost. We are monitoring data freshness closely.

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