Is Commure down?
Last checked 51m agoNo incidents right now.
Commure is operational right now. Last checked 51m ago; the most recent incident resolved 22d ago.
Real-time Commure status, recent outages, and incident history: pulled directly from Commure's official status page at status.commure.com every 5 minutes. Pingoru tracks 23 Commure services and has captured 14 incidents in the last 90 days (98.45% uptime). Get email, Slack, Discord, or webhook alerts the moment Commure reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 1 update
- resolved · Sep 29, 2026, 09:10 PM UTC
Status: Resolved Between 17:10 ET and 17:24 ET, we experienced a temporary service disruption affecting core functionality due to upstream ISP outage. The issue has naturally recovered, and all systems are now fully operational. We have contacted the ISP for incident confirmation.
Latest: Status: Resolved Between 17:10 ET and 17:24 ET, we experienced a temporary service disruption affecting core functionality due to upstream ISP outage. The issue has naturally recov…
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- Note GenerationiOSAndroidChrome ExtensionWeb AppAmbient AI
Timeline · 4 updates
- investigating · Sep 01, 2026, 04:14 PM UTC
Status: Investigating We are currently investigating an issue with a third-party service that is affecting some functionality within our platform. Affected components Web App (Degraded performance) Chrome Extension (Degraded performance) Note Generation (Degraded performance) iOS (Degraded performance) Android (Degraded performance)
- identified · Sep 01, 2026, 05:31 PM UTC
Status: Identified We have confirmed one of our third-party service providers is experiencing an outage, causing disruptions to our platform. Notes may take longer to generate. Affected components Ambient AI (Degraded performance) iOS (Degraded performance) Android (Degraded performance) Web App (Degraded performance) Chrome Extension (Degraded performance) Note Generation (Degraded performance)
- monitoring · Sep 01, 2026, 06:48 PM UTC
Status: Monitoring We have implemented as a workaround for the third party issue. We are monitoring the changes. Affected components Ambient AI (Degraded performance) iOS (Degraded performance) Android (Degraded performance) Web App (Degraded performance) Chrome Extension (Degraded performance) Note Generation (Degraded performance)
- resolved · Sep 01, 2026, 07:25 PM UTC
Status: Resolved The third-party provider has resolved the issue and all services are operating normally. Affected components Android (Operational) Web App (Operational) Chrome Extension (Operational) Note Generation (Operational) Ambient AI (Operational) iOS (Operational)
Latest: Status: Resolved The third-party provider has resolved the issue and all services are operating normally. Affected components Android (Operational) Web App (Operational) Chrome Ext…
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- Note GenerationiOSAndroidChrome ExtensionWeb App
Timeline · 2 updates
- monitoring · Sep 01, 2026, 04:06 PM UTC
Status: Monitoring Mitigations have been applied and performance is improving. We are monitoring system behavior to confirm full recovery. Affected components Chrome Extension (Degraded performance) Note Generation (Degraded performance) iOS (Degraded performance) Android (Degraded performance) Web App (Degraded performance)
- resolved · Sep 01, 2026, 04:11 PM UTC
Status: Resolved The performance issue has been resolved, and all services are operating normally. Affected components iOS (Operational) Android (Operational) Web App (Operational) Chrome Extension (Operational) Note Generation (Operational)
Latest: Status: Resolved The performance issue has been resolved, and all services are operating normally. Affected components iOS (Operational) Android (Operational) Web App (Operational)…
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- EpiceCWPractice FusionHCHBWebPTAdvancedMDAthenaCall Center AgentsEngageMemora
Timeline · 3 updates
- identified · Aug 28, 2026, 09:15 PM UTC
Status: Identified We have identified the cause of the authentication failures and are implementing a fix. Impacted users may continue experiencing issues during this time. Affected components MDS (Partial outage) Athena (Full outage) eCW (Full outage) AdvancedMD (Full outage) Memora (Full outage) IMO (Partial outage) Autonomous Coding (Partial outage) eRX (Partial outage) Epic (Full outage) WebPT (Full outage) Call Center Agents (Full outage) Azure US (Partial outage) Hosting Center (Partial outage) Ambient AI (Partial outage) HCHB (Full outage) Practice Fusion (Full outage) Engage (Full outage) AI Referrals (Full outage)
- identified · Aug 28, 2026, 09:16 PM UTC
Status: Identified Updated to match the correct products impacted. Affected components Athena (Full outage) Practice Fusion (Full outage) WebPT (Full outage) AI Referrals (Full outage) IMO (Operational) Autonomous Coding (Operational) eCW (Full outage) HCHB (Full outage) Engage (Full outage) Hosting Center (Operational) eRX (Operational) AdvancedMD (Full outage) Call Center Agents (Full outage) MDS (Operational) Epic (Full outage) Memora (Full outage) Azure US (Operational) Ambient AI (Operational)
- resolved · Aug 28, 2026, 09:23 PM UTC
Status: Resolved Identified the cause and fixed Affected components Practice Fusion (Operational) AI Referrals (Operational) Azure US (Operational) Autonomous Coding (Operational) eCW (Operational) AdvancedMD (Operational) Epic (Operational) IMO (Operational) eRX (Operational) Engage (Operational) Call Center Agents (Operational) Ambient AI (Operational) Athena (Operational) HCHB (Operational) WebPT (Operational) Memora (Operational) Hosting Center (Operational) MDS (Operational)
Latest: Status: Resolved Identified the cause and fixed Affected components Practice Fusion (Operational) AI Referrals (Operational) Azure US (Operational) Autonomous Coding (Operational) …
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- AI Referrals
Timeline · 2 updates
- identified · Aug 28, 2026, 09:13 PM UTC
Status: Identified We have identified the cause of the authentication failures and are implementing a fix. Impacted users may continue experiencing issues during this time. Affected components AI Referrals (Full outage)
- resolved · Aug 28, 2026, 09:24 PM UTC
Status: Resolved The issue has been resolved, and all authentication services are operating normally. Affected components AI Referrals (Operational)
Latest: Status: Resolved The issue has been resolved, and all authentication services are operating normally. Affected components AI Referrals (Operational)
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See the full Commure outage history
3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since October 2026 · incident.io · 23 components checked every 5 minutesThe longest incident in the last year, Forcura pull is partially down on July 30, 2026, ran for 9 days. 6 maintenance windows announced in the same period.
Most affected components, last 12 months
- AI Referrals4
- Android3
- Chrome Extension3
- Note Generation3
- Web App3
Latest incidents
- Short Service Disruption Resolved - All Commure Pro Colo Hosted Clients
Status: Resolved Between 17:10 ET and 17:24 ET, we experienced a temporary service disruption affecting core functionality due to upstream ISP outage. The…
- 3rd Party Issue
Status: Investigating We are currently investigating an issue with a third-party service that is affecting some functionality within our platform. Affected…
- Degraded Performance
Status: Monitoring Mitigations have been applied and performance is improving. We are monitoring system behavior to confirm full recovery. Affected components…
- Started Sep 29, 2026, 09:10 PM UTC · Resolved Sep 29, 2026, 09:10 PM UTC · –
- 3rd Party Issue ResolvedStarted Sep 01, 2026, 04:14 PM UTC · Resolved Sep 01, 2026, 07:25 PM UTC · 3h 10m
- Degraded Performance ResolvedStarted Sep 01, 2026, 04:06 PM UTC · Resolved Sep 01, 2026, 04:11 PM UTC · 4m
- Login issue across product suites ResolvedStarted Aug 28, 2026, 09:15 PM UTC · Resolved Aug 28, 2026, 09:23 PM UTC · 8m
- Investigating Authentication Issue ResolvedStarted Aug 28, 2026, 09:13 PM UTC · Resolved Aug 28, 2026, 09:24 PM UTC · 10m
- Started Aug 05, 2026, 10:59 PM UTC · Resolved Aug 05, 2026, 11:39 PM UTC · 40m
- Slowness in Note Generation ResolvedStarted Jul 30, 2026, 05:58 PM UTC · Resolved Jul 30, 2026, 06:25 PM UTC · 27m
- Forcura pull is partially down ResolvedStarted Jul 30, 2026, 01:28 PM UTC · Resolved Aug 08, 2026, 04:56 AM UTC · 8d 15h