Commure incident

Investigating Authentication Issue

Minor Resolved View vendor source →

Commure experienced a minor incident on August 28, 2026 affecting AI Referrals, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 09:13 PM UTC
Resolved
Aug 28, 2026, 09:24 PM UTC
Duration
10m
Detected by Pingoru
Aug 28, 2026, 09:13 PM UTC

Affected components

AI Referrals

Update timeline

  1. identified Aug 28, 2026, 09:13 PM UTC

    Status: Identified We have identified the cause of the authentication failures and are implementing a fix. Impacted users may continue experiencing issues during this time. Affected components AI Referrals (Full outage)

  2. resolved Aug 28, 2026, 09:24 PM UTC

    Status: Resolved The issue has been resolved, and all authentication services are operating normally. Affected components AI Referrals (Operational)