Commio Outage History

There were 2 Commio outages since April 1, 2026 totaling 10h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.thinq.com

Major May 1, 2026

Inbound Call Failures

Detected by Pingoru: May 01, 2026, 12:58 AM UTC
Resolved: May 01, 2026, 05:27 AM UTC
Duration: 4h 29m

Affected: Inbound Voice

Timeline · 3 updates

investigating May 01, 2026, 12:58 AM UTC

We are currently experiencing a service issue that is affecting inbound calls. We're hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.commio.com
monitoring May 01, 2026, 03:48 AM UTC

We have identified the issue causing some inbound calls to fail, and a fix has been implemented. At this time we are monitoring for stability.
resolved May 01, 2026, 05:27 AM UTC

Our team has continued to observe normal inbound call completion. At this time inbound calling functionality has been fully restored. If you experience any issues please open a ticket by emailing [email protected].

Read the full incident report →

Minor April 1, 2026

10DLC Outbound/Inbound SMS and MMS Messaging Failures

Detected by Pingoru: Apr 01, 2026, 02:08 PM UTC
Resolved: Apr 01, 2026, 08:18 PM UTC
Duration: 6h 9m

Affected: Text Messaging (SMS/MMS)

Timeline · 4 updates

investigating Apr 01, 2026, 02:08 PM UTC

We are currently experiencing issues with sending and receiving 10DLC SMS/MMS messages. The issue is being investigated.
investigating Apr 01, 2026, 04:12 PM UTC

Our team continues to investigate the issue causing SMS/MMS failures, we will continue to provide updates as they are available.
monitoring Apr 01, 2026, 05:20 PM UTC

We have identified and corrected the issue causing messages to not be sent. During this time messages were queued and are now being sent. We are continuing to monitor for stability.
resolved Apr 01, 2026, 08:18 PM UTC

Our team has continued to observe normal messaging send/receive times. At this time messing functionality has been fully restored. If you experience any issues please open a ticket by emailing [email protected].

Read the full incident report →

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