Commio incident

Inbound Call Failures

Major Resolved View vendor source →
Started
May 01, 2026, 12:58 AM UTC
Resolved
May 01, 2026, 05:27 AM UTC
Duration
4h 29m
Detected by Pingoru
May 01, 2026, 12:58 AM UTC

Affected components

Inbound Voice

Update timeline

  1. investigating May 01, 2026, 12:58 AM UTC

    We are currently experiencing a service issue that is affecting inbound calls. We're hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.commio.com

  2. monitoring May 01, 2026, 03:48 AM UTC

    We have identified the issue causing some inbound calls to fail, and a fix has been implemented. At this time we are monitoring for stability.

  3. resolved May 01, 2026, 05:27 AM UTC

    Our team has continued to observe normal inbound call completion. At this time inbound calling functionality has been fully restored. If you experience any issues please open a ticket by emailing [email protected].

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