Commio experienced a major incident on May 1, 2026 affecting Inbound Voice, lasting 4h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 01, 2026, 12:58 AM UTC
We are currently experiencing a service issue that is affecting inbound calls. We're hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.commio.com
- monitoring May 01, 2026, 03:48 AM UTC
We have identified the issue causing some inbound calls to fail, and a fix has been implemented. At this time we are monitoring for stability.
- resolved May 01, 2026, 05:27 AM UTC
Our team has continued to observe normal inbound call completion. At this time inbound calling functionality has been fully restored. If you experience any issues please open a ticket by emailing [email protected].