Commio incident

Outbound Calling Failures

Minor Resolved View vendor source →

Commio experienced a minor incident on May 7, 2026 affecting Outbound Voice, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 02:06 PM UTC
Resolved
May 07, 2026, 04:36 PM UTC
Duration
2h 29m
Detected by Pingoru
May 07, 2026, 02:06 PM UTC

Affected components

Outbound Voice

Update timeline

  1. investigating May 07, 2026, 02:06 PM UTC

    We are currently experiencing a service issue that is affecting outbound voice. We're hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.commio.com

  2. monitoring May 07, 2026, 02:21 PM UTC

    We have identified the issue causing outbound calls to fail, and a fix has been implemented. At this time we are monitoring for stability.

  3. resolved May 07, 2026, 04:36 PM UTC

    Our team has continued to observe normal outbound call completion. At this time outbound calling functionality has been fully restored. If you experience any issues please open a ticket by emailing [email protected].

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