Commio experienced a minor incident on December 11, 2025 affecting Commio Portal, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 11, 2025, 02:52 PM UTC
The Campaign Registry APIs are down. We have notified their support team of the issue and are awaiting resolution. 10DLC Brands and Campaigns in Commio will not be accessible until TCR resolves the issue.
- monitoring Dec 11, 2025, 03:33 PM UTC
The Campaign Registry has corrected the issue impacting their APIs. Our team has observed functionality has been restored and users can again see their brands and campaigns in commio.io. We are continuing to monitor for for stability.
- resolved Dec 11, 2025, 05:47 PM UTC
We have observed continued stability with the Campaign Registry APIs. At this time the issue has been resolved, if any further issues are experienced please open a ticket by emailing [email protected].