Is CommCare HQ down?
Last checked 7m agoNo incidents right now.
CommCare HQ is operational right now. Last checked 7m ago; the most recent incident resolved 28d ago.
Real-time CommCare HQ status, recent outages, and incident history — pulled directly from CommCare HQ's official status page at https://status.commcarehq.org every 5 minutes. Pingoru tracks 36 CommCare HQ services and has captured 2 incidents in the last 90 days (99.77% uptime). Get email, Slack, Discord, or webhook alerts the moment CommCare HQ reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Form BuilderApp Release ManagementForm SubmissionsProject ReportingCore Functionality
Timeline · 4 updates
- identified · Aug 19, 2026, 12:10 PM UTC
The issue has been identified and a fix is being implemented.
- identified · Aug 19, 2026, 12:13 PM UTC
We are continuing to work on a fix for this issue.
- monitoring · Aug 19, 2026, 12:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 19, 2026, 02:24 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Syncs with CommCare HQForm SubmissionsWeb AppsCore Functionality
Timeline · 9 updates
- investigating · Jul 13, 2026, 10:39 AM UTC
Dear Users, We are currently experiencing an issue where mobile users may face delays or failures when submitting forms, syncing data, or logging in to CommCare for the first time. We are investigating this as a high priority and will provide an update as soon as we have more information. Thank you for your patience.
- investigating · Jul 13, 2026, 10:39 AM UTC
We are continuing to investigate this issue.
- investigating · Jul 13, 2026, 11:53 AM UTC
Dear Users, We are still actively investigating the issue impacting form submissions and data syncs with CommCare HQ. Our development team is continuing to work on identifying the root cause and we will share another update as soon as we have more information.
- monitoring · Jul 13, 2026, 12:13 PM UTC
Dear Users, We have identified the root cause of the issue and have implemented a fix. Submission rates are already showing improvement. We are continuing to monitor closely and will update you once the issue is fully resolved.
- investigating · Jul 13, 2026, 12:32 PM UTC
Dear Users, We are continuing to investigate this issue. While an initial fix was implemented and showed some improvement, we are still seeing impact on form submissions and syncs. Our team is actively working to fully resolve this and will share the next update as soon as we have more information. Thank you for your patience.
- investigating · Jul 13, 2026, 01:30 PM UTC
Dear Users, We are currently applying a temporary fix to help mitigate the impact on form submissions and syncs. We are continuing to work on identifying the root cause and will share another update as soon as we have more information. Thank you for your patience.
- monitoring · Jul 13, 2026, 04:10 PM UTC
Dear Users, With the fixes applied so far, we have seen some improvement, but the issue has not been fully resolved. We are continuing to actively work on this and will share another update as soon as we have more information. Thank you for your patience.
- monitoring · Jul 13, 2026, 05:40 PM UTC
Dear Users, Performance and normal system function is Operational. We apologize for the inconvenience and thank you for your patience as we worked to resolve the issue.
- resolved · Jul 13, 2026, 05:45 PM UTC
Officially marking the incident as resolved. All systems are fully functional.
Latest: Officially marking the incident as resolved. All systems are fully functional.
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- Started Aug 19, 2026, 04:45 AM UTC · Resolved Aug 19, 2026, 02:24 PM UTC · 9h 39m
- Started Jul 13, 2026, 10:39 AM UTC · Resolved Jul 13, 2026, 05:45 PM UTC · 7h 6m