Is CommCare HQ down?
Last checked 2m agoNo incidents right now.
CommCare HQ is operational right now. Last checked 2m ago; the most recent incident resolved 37d ago.
Real-time CommCare HQ status, recent outages, and incident history — pulled directly from CommCare HQ's official status page at https://status.commcarehq.org every 5 minutes. Pingoru tracks 36 CommCare HQ services and has captured 2 incidents in the last 90 days (99.17% uptime). Get email, Slack, Discord, or webhook alerts the moment CommCare HQ reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Syncs with CommCare HQCore Functionality
Timeline · 4 updates
- investigating · May 08, 2026, 12:34 AM UTC
Dear Users, We are currently experiencing an issue where some mobile users are unable to sync their device with the CommCare server, and are prompted to try again later. We are investigating this issue as a high priority and will reach out with any further information as soon as possible.
- monitoring · May 08, 2026, 01:07 AM UTC
We are beginning to see a recovery of services and will continue monitoring to ensure full stability. We will continue to keep you up to date with any new information.
- monitoring · May 08, 2026, 01:43 AM UTC
Dear Users, We've identified the issue and are continuing to monitor the situation to ensure platform stability. As of now, our services have recovered, but we will be sure to update you should anything change. Thanks for your patience!
- resolved · May 08, 2026, 02:20 AM UTC
Dear Users, We are continuing to observe improved performance on the platform and consider this issue resolved. Please reach out to [email protected] with any questions or concerns regarding this issue. Thank you for your patience!
Latest: Dear Users, We are continuing to observe improved performance on the platform and consider this issue resolved. Please reach out to [email protected] with any questions or concern…
-
- Form BuilderApp Release ManagementUser ManagementSyncs with CommCare HQForm SubmissionsData ExportsProject ReportingSMS / MessagingBulk Case ImportCommCare APIs
Timeline · 5 updates
- investigating · Apr 15, 2026, 02:21 PM UTC
Dear User, We are currently experiencing a full outage affecting CommCare HQ . Users may be unable to access the platform. We are investigating the issue right now and hope to be fully online soon.
- investigating · Apr 15, 2026, 02:37 PM UTC
Dear Users, CommCare HQ is back up and we are still investigating the issue. We will continue to monitor performance closely and share updates on the progress. Thank you for your patience.
- investigating · Apr 15, 2026, 03:08 PM UTC
Dear Users, We are still investigating this issue and will continue to keep you updated with the status of our investigation. Thank you for your patience.
- monitoring · Apr 15, 2026, 03:38 PM UTC
Dear Users, We've observed a full recovery of all services and are continuing to monitor the stability of the platform to ensure no further issues. Thank you for your patience here!
- resolved · Apr 15, 2026, 05:26 PM UTC
Dear Users, We have been monitoring platform stability and have not seen anymore problematic behavior. We consider this issue fully resolved. Should you continue to experience any issues, or have any questions or concerns, please reach out to [email protected] for further assistance. We sincerely apologize for any inconvenience caused by this. Thank you for your patience while we worked through this issue!
Latest: Dear Users, We have been monitoring platform stability and have not seen anymore problematic behavior. We consider this issue fully resolved. Should you continue to experience any …
-
- Started May 08, 2026, 12:34 AM UTC · Resolved May 08, 2026, 02:20 AM UTC · 1h 46m
- CommCare HQ Unexpected Downtime ResolvedStarted Apr 15, 2026, 02:21 PM UTC · Resolved Apr 15, 2026, 05:26 PM UTC · 3h 4m