CM.com incident

Museums&Parks degraded performance

Minor Resolved View vendor source →

CM.com experienced a minor incident on September 22, 2026 affecting Electronic Cash Register and Global Ticket / Ticketing Museum & Parks, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 11:12 AM UTC
Resolved
Sep 22, 2026, 12:53 PM UTC
Duration
1h 40m
Detected by Pingoru
Sep 22, 2026, 11:12 AM UTC

Affected components

Electronic Cash RegisterGlobal Ticket / Ticketing Museum & Parks

Update timeline

  1. investigating Sep 22, 2026, 11:12 AM UTC

    Degraded performance Museums&Parks Product teams are investigating

  2. investigating Sep 22, 2026, 11:31 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 22, 2026, 12:23 PM UTC

    Fix found, monitoring the situation

  4. resolved Sep 22, 2026, 12:53 PM UTC

    Issue resolved fully. Fix deployed.