CM.com incident

CM Platform - Verification Email delivery issues.

Resolved after 1 day 6 hours, affecting Platform Apps and Email Campaigns, on September 8, 2026.

monitoring Sep 08, 2026, 02:11 PM UTC

We are still observing a queue towards certain email providers. Until the queue is processed delays are possible.

Started: Sep 08, 2026, 12:22 PM UTC
Resolved: Sep 09, 2026, 06:50 PM UTC
Duration: 1d 6h
Detected by Pingoru: Sep 08, 2026, 12:22 PM UTC

Affected components

Platform AppsEmail Campaigns

Update timeline

investigating Sep 08, 2026, 12:22 PM UTC

We are currently investigating an issue affecting the delivery of login and verification emails for the CM Platform. As a result, some users may be unable to receive the necessary emails to complete the login process.
monitoring Sep 08, 2026, 01:58 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Sep 08, 2026, 02:11 PM UTC

We are still observing a queue towards certain email providers. Until the queue is processed delays are possible.
resolved Sep 09, 2026, 06:50 PM UTC

This incident has been resolved.

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