Clanwilliam Health Service Outage History

Clanwilliam Health Service is up right now

Clanwilliam Health Service had 43 outages in the last 2 years totaling 81h 49m of downtime — averaging 1.8 incidents per month.

There were 43 Clanwilliam Health Service outages since October 28, 2025 totaling 81h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.clanwilliam.health

Critical March 9, 2026

NPHO Primary Mental Health Outage

Detected by Pingoru
Mar 09, 2026, 10:03 PM UTC
Resolved
Mar 09, 2026, 10:55 PM UTC
Duration
51m
Affected: HealthLink Smart Form - NPHO Primary Mental Health
Timeline · 2 updates
  1. investigating Mar 09, 2026, 10:03 PM UTC

    Customers will have issues launching/submitting the NPHO Primary Mental Health form

  2. resolved Mar 09, 2026, 10:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 24, 2026

Healthlink Portal New Zealand Outage

Detected by Pingoru
Feb 24, 2026, 11:26 PM UTC
Resolved
Feb 24, 2026, 11:35 PM UTC
Duration
8m
Affected: My HealthLink Portal (NZ)
Timeline · 3 updates
  1. investigating Feb 24, 2026, 11:26 PM UTC

    Customers will experience issues using New Zealand Healthlink portal [View Incident at: https://healthlink.atlassian.net/browse/ITSM-4444]

  2. monitoring Feb 24, 2026, 11:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 11:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 17, 2026

API directory Outage

Detected by Pingoru
Feb 17, 2026, 06:42 PM UTC
Resolved
Feb 18, 2026, 12:11 AM UTC
Duration
5h 29m
Affected: HealthLink API Directory
Timeline · 2 updates
  1. investigating Feb 17, 2026, 06:42 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 18, 2026, 12:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 10, 2026

ACC45 Form Intermittent Submission Failures

Detected by Pingoru
Feb 10, 2026, 09:07 PM UTC
Resolved
Feb 12, 2026, 01:44 AM UTC
Duration
1d 4h
Affected: HealthLink Smart Form - New Injury Claim (ACC45)
Timeline · 2 updates
  1. investigating Feb 10, 2026, 09:07 PM UTC

    Customers will face issue submitting ACC45 form

  2. resolved Feb 12, 2026, 01:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 7, 2026

Austin Health Referral Submission Failure

Detected by Pingoru
Feb 07, 2026, 02:18 AM UTC
Resolved
Feb 07, 2026, 05:52 AM UTC
Duration
3h 33m
Affected: HealthLink Smart Form - Austin Health eReferrals
Timeline · 2 updates
  1. investigating Feb 07, 2026, 02:18 AM UTC

    Customers will encounter Austin Health Referral Submissions failures

  2. resolved Feb 07, 2026, 05:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 23, 2026

My Aged Care Submission Failures

Detected by Pingoru
Jan 23, 2026, 02:44 AM UTC
Resolved
Jan 23, 2026, 03:37 AM UTC
Duration
53m
Affected: HealthLink Smart Form - My Aged Care Referral
Timeline · 3 updates
  1. investigating Jan 23, 2026, 02:44 AM UTC

    Customers will be unable to submit My Aged Care HealthLink Smartforms

  2. monitoring Jan 23, 2026, 02:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 23, 2026, 03:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 17, 2026

Healthlink API Directory - Outage

Detected by Pingoru
Jan 17, 2026, 07:05 PM UTC
Resolved
Jan 17, 2026, 07:17 PM UTC
Duration
11m
Affected: HealthLink API Directory
Timeline · 2 updates
  1. investigating Jan 17, 2026, 07:05 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 17, 2026, 07:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 6, 2026

Careconnect form submission failure

Detected by Pingoru
Jan 06, 2026, 09:41 PM UTC
Resolved
Jan 07, 2026, 01:10 AM UTC
Duration
3h 28m
Affected: HealthLink Smart Form - CareConnect eReferrals
Timeline · 3 updates
  1. investigating Jan 06, 2026, 09:41 PM UTC

    Customers will not be able to submit Careconnect referrals.

  2. monitoring Jan 07, 2026, 12:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 07, 2026, 01:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 28, 2025

API Directory is down

Detected by Pingoru
Nov 28, 2025, 06:30 PM UTC
Resolved
Nov 29, 2025, 12:52 AM UTC
Duration
6h 22m
Affected: HealthLink API Directory
Timeline · 5 updates
  1. investigating Nov 28, 2025, 09:18 PM UTC

    We are currently investigating this issue.

  2. identified Nov 29, 2025, 12:52 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 29, 2025, 12:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 29, 2025, 12:52 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 29, 2025, 12:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 23, 2025

ACC Outage affecting Healthlink ACC45 form Submissions

Detected by Pingoru
Nov 23, 2025, 06:27 AM UTC
Resolved
Nov 23, 2025, 07:23 PM UTC
Duration
12h 56m
Affected: HealthLink Smart Form - New Injury Claim (ACC45)
Timeline · 3 updates
  1. investigating Nov 23, 2025, 06:27 AM UTC

    Customers are unable to submit Healthlink ACC45 form Submissions due to ACC Outage.

  2. monitoring Nov 23, 2025, 06:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 23, 2025, 07:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 20, 2025

CareConnect eReferrals Submission Outage

Detected by Pingoru
Nov 20, 2025, 01:12 AM UTC
Resolved
Nov 20, 2025, 02:08 AM UTC
Duration
56m
Affected: HealthLink Smart Form - CareConnect eReferrals
Timeline · 2 updates
  1. investigating Nov 20, 2025, 01:12 AM UTC

    We are currently investigating this issue.

  2. resolved Nov 20, 2025, 02:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

My Healthlink Portal AU - Outage

Detected by Pingoru
Nov 18, 2025, 01:12 AM UTC
Resolved
Nov 18, 2025, 04:14 AM UTC
Duration
3h 2m
Affected: My HealthLink Portal (AU)
Timeline · 3 updates
  1. investigating Nov 18, 2025, 01:12 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 18, 2025, 04:14 AM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 18, 2025, 04:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 17, 2025

Austin Health Referral Submission Failure - AU

Detected by Pingoru
Nov 17, 2025, 04:14 AM UTC
Resolved
Nov 17, 2025, 05:36 AM UTC
Duration
1h 22m
Affected: HealthLink Smart Form - Austin Health eReferrals
Timeline · 3 updates
  1. investigating Nov 17, 2025, 04:14 AM UTC

    Customers will encounter Austin Health Referral Submissions failures

  2. monitoring Nov 17, 2025, 05:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 17, 2025, 05:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 11, 2025

Capital and Coast DHB eReferrals submissions are Failing

Detected by Pingoru
Nov 11, 2025, 07:42 PM UTC
Resolved
Nov 11, 2025, 08:30 PM UTC
Duration
47m
Affected: HealthLink Smart Form - Capital and Coast DHB eReferrals
Timeline · 2 updates
  1. investigating Nov 11, 2025, 07:42 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 11, 2025, 08:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 5, 2025

MyAgedCare Submission Failures

Detected by Pingoru
Nov 05, 2025, 03:34 AM UTC
Resolved
Nov 05, 2025, 06:16 AM UTC
Duration
2h 42m
Affected: HealthLink Smart Form - My Aged Care Referral
Timeline · 3 updates
  1. investigating Nov 05, 2025, 03:34 AM UTC

    Customers will be unable to submit MyAged Care HealthLink Smartforms

  2. monitoring Nov 05, 2025, 06:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 05, 2025, 06:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 4, 2025

Issues with NSS (Te Whatu Ora National Screening) Healthlink Service

Detected by Pingoru
Nov 04, 2025, 08:33 PM UTC
Resolved
Nov 05, 2025, 02:56 AM UTC
Duration
6h 23m
Affected: HealthLink Secure Messaging - NSS
Timeline · 5 updates
  1. investigating Nov 04, 2025, 08:33 PM UTC

    An issue has been identified with NSS (National Bowel Screening Service) Healthlink Service and customers may see 404 errors

  2. investigating Nov 04, 2025, 08:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 04, 2025, 08:42 PM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 04, 2025, 08:43 PM UTC

    We are continuing to investigate this issue.

  5. resolved Nov 05, 2025, 02:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2025

Azure outage impacting Healthlink eReferals and Messaging

Detected by Pingoru
Oct 29, 2025, 09:34 PM UTC
Resolved
Oct 30, 2025, 01:35 AM UTC
Duration
4h 1m
Affected: HealthLink Secure Messaging - Deliver HealthHealthLink Smart Form - Austin Health eReferralsHealthLink Smart Form - Tasmanian Mental Health and Alcohol and Other DrugsHealthLink Smart Form - Transport for NSWHealthLink Smart Form - Medicare Mental Health (1800 595 212)
Timeline · 5 updates
  1. investigating Oct 29, 2025, 09:34 PM UTC

    We are currently investigating this issue.

  2. identified Oct 29, 2025, 09:35 PM UTC

    These are affected due to Azure global outage.

  3. identified Oct 29, 2025, 09:38 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Oct 30, 2025, 01:35 AM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Oct 30, 2025, 01:35 AM UTC

    This incident has been resolved.

Read the full incident report →