Clanwilliam Health Service incident
SEV1 - Critical | HealthLink Smart Form - CareConnect eReferrals — CareConnect Submission Failures
Clanwilliam Health Service experienced a critical incident on June 5, 2026 affecting HealthLink Smart Form - CareConnect eReferrals, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
HealthLink Smart Form - CareConnect eReferrals
Update timeline
- investigating Jun 05, 2026, 02:39 AM UTC
Customers are unable to submit Careconnect eReferrals
- resolved Jun 05, 2026, 02:44 AM UTC
Submissions are back online. HealthAlliance confirmed Issue at their end.