Clanwilliam Health Service incident

Electronic Special Authority (ESA) Outage

Critical Resolved View vendor source →

Clanwilliam Health Service experienced a critical incident on May 16, 2026 affecting HealthLink - Electronic Special Authority, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2026, 01:57 AM UTC
Resolved
May 16, 2026, 02:15 AM UTC
Duration
18m
Detected by Pingoru
May 16, 2026, 01:57 AM UTC

Affected components

HealthLink - Electronic Special Authority

Update timeline

  1. investigating May 16, 2026, 01:57 AM UTC

    Customers won’t be able to submit Electronic Special Authority.

  2. resolved May 16, 2026, 02:15 AM UTC

    This incident has been resolved.