Clanwilliam Health Service incident

CareConnect - Radiology Referral Partial Outage

Resolved after 6 hours 58 minutes, affecting HealthLink Smart Form - CareConnect eReferrals, on May 21, 2026.

monitoring May 21, 2026, 07:01 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 21, 2026, 12:04 AM UTC
Resolved
May 21, 2026, 07:02 AM UTC
Duration
6h 58m
Detected by Pingoru
May 21, 2026, 12:04 AM UTC

Affected components

HealthLink Smart Form - CareConnect eReferrals

Update timeline

  1. identified May 21, 2026, 12:04 AM UTC

    This only affects CareConnect - Radiology Referral

  2. identified May 21, 2026, 12:05 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 21, 2026, 07:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 21, 2026, 07:02 AM UTC

    This incident has been resolved.

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