Clanwilliam Health Service incident

Healthlink Portal New Zealand Outage

Critical Resolved View vendor source →

Clanwilliam Health Service experienced a critical incident on February 24, 2026 affecting My HealthLink Portal (NZ), lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 11:26 PM UTC
Resolved
Feb 24, 2026, 11:35 PM UTC
Duration
8m
Detected by Pingoru
Feb 24, 2026, 11:26 PM UTC

Affected components

My HealthLink Portal (NZ)

Update timeline

  1. investigating Feb 24, 2026, 11:26 PM UTC

    Customers will experience issues using New Zealand Healthlink portal [View Incident at: https://healthlink.atlassian.net/browse/ITSM-4444]

  2. monitoring Feb 24, 2026, 11:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 11:35 PM UTC

    This incident has been resolved.