Clanwilliam Health Service incident

HealthLink Smart Form - Northland DHB eReferrals, HealthLink Smart Form - Northland Internal Referrals (not for in-patients), RMS Lite - Northland DHB — NDHB eReferrals and RMSLite Outage

Major Resolved View vendor source →

Clanwilliam Health Service experienced a major incident on June 7, 2026 affecting HealthLink Smart Form - Northland Internal Referrals (not for in-patients) and HealthLink Smart Form - Northland DHB eReferrals and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2026, 11:01 PM UTC
Resolved
Jun 07, 2026, 11:09 PM UTC
Duration
7m
Detected by Pingoru
Jun 07, 2026, 11:01 PM UTC

Affected components

HealthLink Smart Form - Northland Internal Referrals (not for in-patients)HealthLink Smart Form - Northland DHB eReferralsRMS Lite - Northland DHB

Update timeline

  1. investigating Jun 07, 2026, 11:01 PM UTC

    Customers are not able to Submit NDHB ereferrals and RMSLite

  2. investigating Jun 07, 2026, 11:03 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 07, 2026, 11:08 PM UTC

    Restated NDHB RMSLite Service. Can see the successful submissions for NDHB ereferrals.

  4. resolved Jun 07, 2026, 11:09 PM UTC

    Incident resolved.