Cisco Umbrella incident

[Cisco Secure Connect] – Network Connectivity Disruption - India (Mumbai)

Resolved after 20 minutes, affecting Remote Access (Client), on August 12, 2026.

resolved Aug 12, 2026, 12:33 PM UTC

Between approximately 11:52 UTC and 12:12 UTC on August 12, 2026, customers connecting through the India (Mumbai) data center may have experienced a brief network disruption. During this period, some customers may have experienced disconnections, reduced traffic throughput, or difficulty establishing new connections. Service was restored as of 12:12 UTC, and all services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We're Here to Help If you continue to experience issues, please contact Cisco Support.

Started
Aug 12, 2026, 11:52 AM UTC
Resolved
Aug 12, 2026, 12:12 PM UTC
Duration
20m
Detected by Pingoru
Aug 12, 2026, 11:52 AM UTC

Affected components

Remote Access (Client)

Update timeline

  1. resolved Aug 12, 2026, 12:33 PM UTC

    Between approximately 11:52 UTC and 12:12 UTC on August 12, 2026, customers connecting through the India (Mumbai) data center may have experienced a brief network disruption. During this period, some customers may have experienced disconnections, reduced traffic throughput, or difficulty establishing new connections. Service was restored as of 12:12 UTC, and all services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We're Here to Help If you continue to experience issues, please contact Cisco Support.

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