Cisco Umbrella incident
[Cisco Secure Connect] – Certificate Issuance and Renewal Issue - Global
Resolved after 44 minutes, affecting Remote Access (Client) and Remote Access (Client) and 1 more, on July 7, 2026.
The issue affecting certificate issuance and renewal for the Cisco Secure Connect platform globally between 12:16 UTC and 13:00 UTC on July 07, 2026 has been resolved. All services are now operating normally, and customers can resume onboarding and provisioning new sites. We apologize for any inconvenience caused and thank you for your patience. We're Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure onnect experience.
Affected components
Update timeline
- resolved Jul 07, 2026, 01:14 PM UTC
The issue affecting certificate issuance and renewal for the Cisco Secure Connect platform globally between 12:16 UTC and 13:00 UTC on July 07, 2026 has been resolved. All services are now operating normally, and customers can resume onboarding and provisioning new sites. We apologize for any inconvenience caused and thank you for your patience. We're Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure onnect experience.
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