Cisco Umbrella incident
SL VPN Traffic Interruption Affecting Multiple Customers
Resolved after 3 hours 38 minutes, affecting Network Tunnels, on June 17, 2026.
The issue affecting the SL VPN service has been resolved. Customers connecting to the Ashburn, Miami, and France DCs should no longer experience SL VPN traffic interruptions. Service has been restored, and no further impact is expected. We appreciate your patience and understanding during this incident.
Affected components
Update timeline
- investigating Jun 17, 2026, 08:34 PM UTC
We are investigating a potential issue with the SL VPN service affecting customers connecting to the Ashburn, Miami and France DCs. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.
- investigating Jun 17, 2026, 09:52 PM UTC
We are continuing to investigate this issue.
- resolved Jun 18, 2026, 12:13 AM UTC
The issue affecting the SL VPN service has been resolved. Customers connecting to the Ashburn, Miami, and France DCs should no longer experience SL VPN traffic interruptions. Service has been restored, and no further impact is expected. We appreciate your patience and understanding during this incident.
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