Cisco Umbrella incident

SL VPN Traffic Interruption Affecting Multiple Customers

Resolved after 3 hours 38 minutes, affecting Network Tunnels, on June 17, 2026.

resolved Jun 18, 2026, 12:13 AM UTC

The issue affecting the SL VPN service has been resolved. Customers connecting to the Ashburn, Miami, and France DCs should no longer experience SL VPN traffic interruptions. Service has been restored, and no further impact is expected. We appreciate your patience and understanding during this incident.

Started
Jun 17, 2026, 08:34 PM UTC
Resolved
Jun 18, 2026, 12:13 AM UTC
Duration
3h 38m
Detected by Pingoru
Jun 17, 2026, 08:34 PM UTC

Affected components

Network Tunnels

Update timeline

  1. investigating Jun 17, 2026, 08:34 PM UTC

    We are investigating a potential issue with the SL VPN service affecting customers connecting to the Ashburn, Miami and France DCs. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.

  2. investigating Jun 17, 2026, 09:52 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 18, 2026, 12:13 AM UTC

    The issue affecting the SL VPN service has been resolved. Customers connecting to the Ashburn, Miami, and France DCs should no longer experience SL VPN traffic interruptions. Service has been restored, and no further impact is expected. We appreciate your patience and understanding during this incident.

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