Cisco Umbrella incident

Umbrella networks page not showing correct primary policy

Resolved after 59 minutes, affecting Dashboard, on June 16, 2026.

resolved Jun 16, 2026, 07:06 PM UTC

The issue affecting the Umbrella Networks page has been resolved as of 18:55 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

Started
Jun 16, 2026, 06:07 PM UTC
Resolved
Jun 16, 2026, 07:06 PM UTC
Duration
59m
Detected by Pingoru
Jun 16, 2026, 06:07 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jun 16, 2026, 06:07 PM UTC

    We are investigating a potential issue with the Umbrella Networks page affecting customers where the incorrect primary policy is being displayed for network deployments. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time

  2. resolved Jun 16, 2026, 07:06 PM UTC

    The issue affecting the Umbrella Networks page has been resolved as of 18:55 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

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