Cisco Umbrella incident
[Cisco Secure Connect] Service Disruption in Rio de Janeiro Region
Resolved after 2 hours 19 minutes, affecting CASB - App Control and Data Center and 1 more, on June 1, 2026.
The issue affecting services in the Rio de Janeiro region has been resolved. The affected infrastructure has been restored and returned to service, and traffic is now routing normally. Thank you for your patience. We’re Here to Help If you have any questions or need assistance, please contact our support team.
Affected components
Update timeline
- identified Jun 01, 2026, 03:07 PM UTC
We are experiencing an issue affecting services in the Rio de Janeiro region. To minimize customer impact, we have temporarily rerouted traffic away from the affected infrastructure while our engineers work on a resolution. We will continue to provide updates as more information becomes available.
- identified Jun 01, 2026, 03:50 PM UTC
Our teams continue to work on resolving the issue affecting services in the Rio de Janeiro region. We will provide additional updates as they become available.
- resolved Jun 01, 2026, 05:27 PM UTC
The issue affecting services in the Rio de Janeiro region has been resolved. The affected infrastructure has been restored and returned to service, and traffic is now routing normally. Thank you for your patience. We’re Here to Help If you have any questions or need assistance, please contact our support team.
Your product runs on more than Cisco Umbrella
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services