Cisco Umbrella incident
Issue affecting the establishment of new tunnels
Resolved after 1 hour 8 minutes, affecting Cloud Delivered Firewall and IPsec Tunnel Head-End and 1 more, on October 31, 2025.
We have resolved the issue with tunnel creation. Thank you for your patience. This is the final update.
Affected components
Update timeline
- investigating Oct 31, 2025, 09:42 PM UTC
We are currently aware of an issue affecting the establishment of new tunnels. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as soon as more information becomes available.
- identified Oct 31, 2025, 10:23 PM UTC
We have identified the root cause and working to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as soon as more information becomes available.
- monitoring Oct 31, 2025, 10:30 PM UTC
We are seeing signs of service restoration and successful establishment of new tunnels. Our team continues to closely monitor the situation to ensure full recovery. We appreciate your patience and will provide a final update once the issue is fully resolved
- resolved Oct 31, 2025, 10:50 PM UTC
We have resolved the issue with tunnel creation. Thank you for your patience. This is the final update.
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