Cisco Umbrella incident

RBI degradation in Stockholm

Resolved after 3 hours 22 minutes, affecting Remote Browser Isolation, on November 4, 2025.

resolved Nov 04, 2025, 02:55 PM UTC

The instability affecting RBI in Stockholm has been resolved as of 12:50 UTC. All services are now fully operational. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

Started
Nov 04, 2025, 11:33 AM UTC
Resolved
Nov 04, 2025, 02:55 PM UTC
Duration
3h 22m
Detected by Pingoru
Nov 04, 2025, 11:33 AM UTC

Affected components

Remote Browser Isolation

Update timeline

  1. investigating Nov 04, 2025, 11:33 AM UTC

    We are aware of an issue intermittently affecting remote browser isolation in our Stockholm data centre. Users may see Remote Browser Isolation fail open until the issue is mitigated. We will provide an update when the issue is mitigated.

  2. resolved Nov 04, 2025, 02:55 PM UTC

    The instability affecting RBI in Stockholm has been resolved as of 12:50 UTC. All services are now fully operational. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

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