Cisco Umbrella experienced a minor incident on November 14, 2025 affecting Remote Access (Client), lasting 1d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Remote Access (Client)
Update timeline
- monitoring Nov 14, 2025, 11:07 PM UTC
An issue was identified affecting Remote Access Client Services. Impact Customers will be redirected to the nearest Data Center for Remote Access Client Services.
- resolved Nov 16, 2025, 07:07 PM UTC
The issue has been resolved, and NRT2 is now successfully receiving connections for Remote Access Client Services.