Cisco Umbrella incident

[Secure Connect] Meraki SD-WAN Head-End - Connectivity issues for some tunnels

Minor Resolved View vendor source →

Cisco Umbrella experienced a minor incident on December 11, 2025 affecting Meraki SD-WAN Head-End, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 04:26 AM UTC
Resolved
Dec 11, 2025, 05:49 AM UTC
Duration
1h 23m
Detected by Pingoru
Dec 11, 2025, 04:26 AM UTC

Affected components

Meraki SD-WAN Head-End

Update timeline

  1. investigating Dec 11, 2025, 04:26 AM UTC

    Some customers may experience connectivity issues with their tunnels in FRA1.EDC; the tunnels may appear to be connected, but traffic may not be able to be sent/received over the tunnel. Our engineers are currently working to identify the root cause and implement a resolution. Updates and additional details will be provided as new information becomes available.

  2. resolved Dec 11, 2025, 05:49 AM UTC

    The issue affecting Meraki SD-WAN Head-End in FRA1 has been resolved as of 2025-12-11 05:06 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience.