Cisco Umbrella incident
Connection failures to Stockholm headend using VPN
Resolved after 1 hour 11 minutes, affecting IPsec Tunnel Head-End and Remote Access (Client), on December 12, 2025.
The issue affecting connection in STO1.EDC has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience.
Affected components
Update timeline
- investigating Dec 12, 2025, 10:18 AM UTC
Users are unable to connect to Stockholm - STO1.EDC headend using VPN. Our engineers are currently working to confirm the impact, identify the root cause and implement a resolution. Updates and additional details will be provided as new information becomes available.
- resolved Dec 12, 2025, 11:30 AM UTC
The issue affecting connection in STO1.EDC has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience.
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