Cisco Umbrella incident

Tenant configuration missing from Dashboard.

Minor Resolved View vendor source →

Cisco Umbrella experienced a minor incident on January 9, 2026 affecting Dashboard, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 10:02 AM UTC
Resolved
Jan 09, 2026, 11:12 AM UTC
Duration
1h 9m
Detected by Pingoru
Jan 09, 2026, 10:02 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jan 09, 2026, 10:02 AM UTC

    Tenant configuration not Loading on dashboard We are currently investigating an issue causing Tenant configuration missing from the dashboard. Customers will not be able to view configured tenants (new or existing) on the dashboard. However, the tenants are correctly configured on the backend and are functioning as expected. Updates will be provided as more information becomes available.

  2. monitoring Jan 09, 2026, 10:15 AM UTC

    The issue has been identified and fixed by the ENG team. We are currently monitoring the situation and will provide updates as soon as they are available.

  3. resolved Jan 09, 2026, 11:12 AM UTC

    The issue affecting Tenant configuration missing from the Dashboard has been resolved as of 10:02UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience.