Cisco Umbrella incident

[Umbrella / Secure Connect] SLVPN Connectivity Impact – CPH1.EDC(Copenhagen)

Resolved after 1 day 13 hours, on January 23, 2026.

investigating Jan 23, 2026, 10:37 PM UTC

Customers connecting via Copenhagen (CPH1.EDC) may have experience intermittent connectivity issues. We recommend connecting to the nearest available data center for the best possible experience while we continue to address the situation. We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Started
Jan 23, 2026, 10:37 PM UTC
Resolved
Jan 25, 2026, 12:32 PM UTC
Duration
1d 13h
Detected by Pingoru
Jan 23, 2026, 10:37 PM UTC

Update timeline

  1. investigating Jan 23, 2026, 10:37 PM UTC

    Customers connecting via Copenhagen (CPH1.EDC) may have experience intermittent connectivity issues. We recommend connecting to the nearest available data center for the best possible experience while we continue to address the situation. We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

  2. resolved Jan 25, 2026, 12:32 PM UTC

    Traffic has been redirected to the nearest site.

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