Cisco Umbrella incident
[Cisco Secure Connect]- Remote Access (Client) Disconnect in NYC1
Resolved on March 18, 2026, affecting Remote Access (Client).
Earlier today at approximately 17:20 UTC, users connected to Cisco Secure Connect in the nyc1 data center may have experienced an administrative disconnect.Users were able to manually reconnect to the service, and no further impact was observed.The issue has been resolved, and services are operating normally. We’re Here to Help If you have any questions or need assistance, please contact our support team.
Affected components
Update timeline
- resolved Mar 18, 2026, 06:06 PM UTC
Earlier today at approximately 17:20 UTC, users connected to Cisco Secure Connect in the nyc1 data center may have experienced an administrative disconnect.Users were able to manually reconnect to the service, and no further impact was observed.The issue has been resolved, and services are operating normally. We’re Here to Help If you have any questions or need assistance, please contact our support team.
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