Cisco Umbrella incident
[Cisco Secure Connect]- Traffic Redirection Notice - FRA1
Resolved after 1 hour 52 minutes, affecting Remote Access (Client), on March 20, 2026.
We are pleased to confirm that the FRA1 data center has been successfully brought Back Into Rotation (BIR). All services are fully operational, and new connections for Cisco+ Secure Connect VPN are now being directed to FRA1 as usual. Thank you for your patience and understanding. If you have any questions or need assistance, please contact our support team.
Affected components
Update timeline
- identified Mar 20, 2026, 11:50 AM UTC
Due to high load in the FRA1 data center, new connections for Cisco+ Secure Connect VPN will be redirected to their closest configured site. Existing connections will remain intact and will not be interrupted. This is an informational update; no impact is expected for this service. We are implementing this change to ensure continued performance and reliability. If you have any questions or need assistance, please contact our support team.
- resolved Mar 20, 2026, 01:43 PM UTC
We are pleased to confirm that the FRA1 data center has been successfully brought Back Into Rotation (BIR). All services are fully operational, and new connections for Cisco+ Secure Connect VPN are now being directed to FRA1 as usual. Thank you for your patience and understanding. If you have any questions or need assistance, please contact our support team.
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