Cisco Umbrella incident

[Umbrella/ Secure Connect] – Timeout and Connection Issue – Manchester data center

Cisco Umbrella experienced a minor incident on March 26, 2026 affecting SWG and SWG, lasting 15m. The incident has been resolved; the full update timeline is below.

Started: Mar 26, 2026, 12:53 PM UTC
Resolved: Mar 26, 2026, 01:08 PM UTC
Duration: 15m
Detected by Pingoru: Mar 26, 2026, 12:53 PM UTC

Affected components

SWGSWG

Update timeline

investigating Mar 26, 2026, 12:53 PM UTC

We are currently investigating reports of timeouts and slow connections affecting services in the Manchester (man1) data center. Our team is working to identify the cause and restore full service as quickly as possible. Updates will be provided here as more information becomes available. Thank you for your patience and understanding.
resolved Mar 26, 2026, 01:08 PM UTC

We are pleased to confirm that the timeout and slow connection issue affecting services in the Manchester (man1) data center has been fully resolved. All services are now operating normally.