[Umbrella/ Secure Connect] – Timeout and Connection Issue – Manchester data center

Update timeline

1. investigating Mar 26, 2026, 12:53 PM UTC

   We are currently investigating reports of timeouts and slow connections affecting services in the Manchester (man1) data center. Our team is working to identify the cause and restore full service as quickly as possible. Updates will be provided here as more information becomes available. Thank you for your patience and understanding.

2. resolved Mar 26, 2026, 01:08 PM UTC

   We are pleased to confirm that the timeout and slow connection issue affecting services in the Manchester (man1) data center has been fully resolved. All services are now operating normally.