Cisco Umbrella incident
Umbrella - Network tunnel connectivity issues - Europe
Resolved after 1 hour 36 minutes, affecting Network Tunnels and Network Tunnels, on May 11, 2026.
All network tunnel functionality is now operating normally. Customers can create new tunnels, and existing tunnels and their configurations remain fully functional. Thank you for your patience during this issue.
Affected components
Update timeline
- investigating May 11, 2026, 10:39 AM UTC
We are aware of an issue where customers are currently unable to create new network tunnels in the dashboard. Existing tunnels and their configurations are not impacted, and continues to work as expected. Our team is working to resolve the issue and restore full functionality as soon as possible. We will provide further updates as more information becomes available. Thank you for your patience and understanding.
- investigating May 11, 2026, 10:48 AM UTC
We are continuing to investigate this issue.
- resolved May 11, 2026, 12:16 PM UTC
All network tunnel functionality is now operating normally. Customers can create new tunnels, and existing tunnels and their configurations remain fully functional. Thank you for your patience during this issue.
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