Cisco Umbrella incident

Umbrella - Network tunnel connectivity issues - Europe

Minor Resolved View vendor source →

Cisco Umbrella experienced a minor incident on May 11, 2026 affecting Network Tunnels and Network Tunnels, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 10:39 AM UTC
Resolved
May 11, 2026, 12:16 PM UTC
Duration
1h 36m
Detected by Pingoru
May 11, 2026, 10:39 AM UTC

Affected components

Network TunnelsNetwork Tunnels

Update timeline

  1. investigating May 11, 2026, 10:39 AM UTC

    We are aware of an issue where customers are currently unable to create new network tunnels in the dashboard. Existing tunnels and their configurations are not impacted, and continues to work as expected. Our team is working to resolve the issue and restore full functionality as soon as possible. We will provide further updates as more information becomes available. Thank you for your patience and understanding.

  2. investigating May 11, 2026, 10:48 AM UTC

    We are continuing to investigate this issue.

  3. resolved May 11, 2026, 12:16 PM UTC

    All network tunnel functionality is now operating normally. Customers can create new tunnels, and existing tunnels and their configurations remain fully functional. Thank you for your patience during this issue.