Cisco Umbrella incident

Cisco Umbrella - Intermittent Network Tunnel Connectivity - Australia

Ongoing since 01:00 AM UTC, affecting Network Tunnels.

identified Oct 29, 2026, 03:22 AM UTC

We have identified the root cause of the intermittent connectivity affecting some customers using Cisco Umbrella network tunnels in Australia. A partial mitigation has been implemented, and the remaining remediation steps are in progress. Some customers may continue to experience connectivity interruptions while this work is underway. We are actively monitoring the situation and will provide a final update once the issue is fully resolved.

Started
Oct 29, 2026, 01:00 AM UTC
Resolved
Ongoing
Duration
● 3h 7m
Detected by Pingoru
Oct 29, 2026, 01:00 AM UTC

Affected components

Network Tunnels

Update timeline

  1. investigating Oct 29, 2026, 01:00 AM UTC

    We are investigating an issue affecting Cisco Umbrella network tunnels in Australia. Customers using affected tunnels may experience intermittent connectivity as the tunnels disconnect and reconnect. Our engineering teams are actively investigating. We will provide updates as more information becomes available.

  2. identified Oct 29, 2026, 03:22 AM UTC

    We have identified the root cause of the intermittent connectivity affecting some customers using Cisco Umbrella network tunnels in Australia. A partial mitigation has been implemented, and the remaining remediation steps are in progress. Some customers may continue to experience connectivity interruptions while this work is underway. We are actively monitoring the situation and will provide a final update once the issue is fully resolved.

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