Cisco Umbrella incident

Cisco Umbrella – API Issues – Global

Resolved after 58 minutes, affecting API and Network Tunnels and 1 more, on October 18, 2026.

resolved Oct 18, 2026, 11:20 AM UTC

The issue affecting Cisco Umbrella API services globally has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Umbrella experience.

Started
Oct 18, 2026, 10:21 AM UTC
Resolved
Oct 18, 2026, 11:20 AM UTC
Duration
58m
Detected by Pingoru
Oct 18, 2026, 10:21 AM UTC

Affected components

APINetwork TunnelsVirtual Appliance

Update timeline

  1. investigating Oct 18, 2026, 10:21 AM UTC

    We are investigating an issue affecting Cisco Umbrella API services globally. Affected customers may experience API request failures. Our engineering teams are actively investigating the issue and working to restore normal service. Updates and additional details will be provided as new information becomes available.

  2. resolved Oct 18, 2026, 11:20 AM UTC

    The issue affecting Cisco Umbrella API services globally has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Umbrella experience.

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