Cisco Secure Email Threat Defense incident

Intermittent Service Degradation in EU Region

Cisco Secure Email Threat Defense experienced a notice incident on October 8, 2025 affecting Message Processing, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started: Oct 08, 2025, 10:58 PM UTC
Resolved: Oct 09, 2025, 02:04 AM UTC
Duration: 3h 6m
Detected by Pingoru: Oct 08, 2025, 10:58 PM UTC

Affected components

Message Processing

Update timeline

investigating Oct 08, 2025, 10:58 PM UTC

We are currently experiencing intermittent email processing issues in our EU region. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
resolved Oct 09, 2025, 02:04 AM UTC

This incident has been resolved.