Cisco Secure Email Threat Defense incident
Service Degradation in North American Environment
Cisco Secure Email Threat Defense experienced a minor incident on April 2, 2026 affecting Message Processing, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Message Processing
Update timeline
- investigating Apr 02, 2026, 07:17 PM UTC
Secure Email Threat Defense is experiencing a delay in email processing. We are working to address this issue and will post an update when it is resolved.
- resolved Apr 02, 2026, 08:24 PM UTC
The issue causing delays in email processing for Secure Email Threat Defense has been resolved. Services are now operating normally. We’re Here to Help If you have any questions or need assistance, please contact our support team.