Cisco Secure Email Threat Defense incident

Login Service Disruption

Resolved after 4 hours 31 minutes, affecting Management Portal and Management Portal and 1 more, on July 8, 2026.

resolved Jul 08, 2026, 08:15 PM UTC

UI login functionality has returned to normal operation, and the service is stable. Thank you for your patience and understanding.

Started
Jul 08, 2026, 03:44 PM UTC
Resolved
Jul 08, 2026, 08:15 PM UTC
Duration
4h 31m
Detected by Pingoru
Jul 08, 2026, 03:44 PM UTC

Affected components

Management PortalManagement PortalManagement PortalManagement PortalManagement Portal

Update timeline

  1. investigating Jul 08, 2026, 03:44 PM UTC

    We are currently experiencing an issue with logging in to our UI. Our team is actively investigating the problem and working to resolve it as quickly as possible. We apologize for any inconvenience and appreciate your patience

  2. identified Jul 08, 2026, 04:10 PM UTC

    Login functionality is recovering, and many users are now able to access the UI successfully. We are continuing to monitor the service as it returns to normal operation. Thank you for your patience.

  3. identified Jul 08, 2026, 04:31 PM UTC

    Login functionality continues to recover. We are closely monitoring the service as it returns to normal operation.

  4. resolved Jul 08, 2026, 08:15 PM UTC

    UI login functionality has returned to normal operation, and the service is stable. Thank you for your patience and understanding.

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