Checkr Outage History

Checkr is up right now

Checkr had 61 outages in the last 2 years totaling 147h 28m of downtime — averaging 2.5 incidents per month.

There were 61 Checkr outages since June 26, 2025 totaling 147h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://checkrstatus.com

Major February 9, 2026

Increase of failures preventing candidates from submitting the apply flow

Detected by Pingoru
Feb 09, 2026, 05:46 PM UTC
Resolved
Feb 09, 2026, 06:35 PM UTC
Duration
48m
Affected: Apply page
Timeline · 3 updates
  1. investigating Feb 09, 2026, 05:46 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 09, 2026, 06:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 09, 2026, 06:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 30, 2026

Delayed turnaround time on some international criminal searches.

Detected by Pingoru
Jan 30, 2026, 10:29 PM UTC
Resolved
Jan 30, 2026, 11:36 PM UTC
Duration
1h 6m
Affected: Data Source
Timeline · 3 updates
  1. investigating Jan 30, 2026, 10:29 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 30, 2026, 11:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 30, 2026, 11:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 16, 2026

Truework API and web app is currently unavailable

Detected by Pingoru
Jan 16, 2026, 12:46 AM UTC
Resolved
Jan 16, 2026, 01:21 AM UTC
Duration
34m
Affected: APIWebhooks
Timeline · 3 updates
  1. investigating Jan 16, 2026, 12:46 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 16, 2026, 01:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 16, 2026, 01:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 6, 2026

Degraded Performance for the Production Dashboard

Detected by Pingoru
Jan 06, 2026, 05:30 PM UTC
Resolved
Jan 06, 2026, 09:14 PM UTC
Duration
3h 44m
Affected: APIClient Dashboard
Timeline · 2 updates
  1. monitoring Jan 06, 2026, 05:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Jan 06, 2026, 09:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 5, 2026

Checkr API and Dashboard down

Detected by Pingoru
Jan 05, 2026, 09:30 PM UTC
Resolved
Jan 06, 2026, 07:41 AM UTC
Duration
10h 11m
Affected: APIBullhornWorkdayiCIMSApply pageSAP SuccessFactorsSmartRecruitersiCIMS PrimeClient DashboardTaleo EnterpriseUKG ProUKG ReadyOracle Recruiting CloudCeredian Dayforce
Timeline · 3 updates
  1. investigating Jan 05, 2026, 09:30 PM UTC

    The Checkr API and Dashboard are down. Maintenance teams are working to get everything back up and running in short order

  2. monitoring Jan 05, 2026, 10:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 06, 2026, 07:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 18, 2025

Degraded API Performance Due to 500 Errors

Detected by Pingoru
Dec 18, 2025, 04:40 PM UTC
Resolved
Dec 18, 2025, 05:35 PM UTC
Duration
55m
Affected: APIClient Dashboard
Timeline · 3 updates
  1. investigating Dec 18, 2025, 04:40 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 18, 2025, 04:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 18, 2025, 05:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 5, 2025

Assess interface page not accessible

Detected by Pingoru
Dec 05, 2025, 08:30 AM UTC
Resolved
Dec 05, 2025, 11:45 PM UTC
Duration
15h 14m
Affected: Client Dashboard
Timeline · 2 updates
  1. investigating Dec 06, 2025, 12:31 AM UTC

    We are currently investigating this issue.

  2. resolved Dec 06, 2025, 12:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 10, 2025

Subset of Continuous MVR un-enrollments are unsuccessful

Detected by Pingoru
Nov 10, 2025, 08:59 PM UTC
Resolved
Nov 11, 2025, 12:34 AM UTC
Duration
3h 34m
Affected: APIClient Dashboard
Timeline · 4 updates
  1. investigating Nov 10, 2025, 08:59 PM UTC

    We are currently aware of an issue with a subset of continuous MVR un-enrollments failing at this time. Our team is actively working to investigate the issue.

  2. identified Nov 10, 2025, 09:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 10, 2025, 10:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 11, 2025, 12:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 10, 2025

Background check invitation emails may not be delivered for some EU customers.

Detected by Pingoru
Nov 10, 2025, 03:40 PM UTC
Resolved
Nov 10, 2025, 09:50 PM UTC
Duration
6h 10m
Affected: APIClient Dashboard
Timeline · 5 updates
  1. investigating Nov 10, 2025, 03:40 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 10, 2025, 04:43 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 10, 2025, 05:30 PM UTC

    We are continuing to investigate this issue.

  4. identified Nov 10, 2025, 06:08 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Nov 10, 2025, 09:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 6, 2025

Federal Criminal Searches are experiencing delays in completing

Detected by Pingoru
Nov 06, 2025, 12:16 AM UTC
Resolved
Nov 06, 2025, 01:14 AM UTC
Duration
58m
Affected: API
Timeline · 4 updates
  1. investigating Nov 06, 2025, 12:16 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 06, 2025, 12:21 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 06, 2025, 12:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 06, 2025, 01:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2025

Outage to Drug and Health Screening providers causing delay in processing candidates

Detected by Pingoru
Oct 29, 2025, 10:09 PM UTC
Resolved
Oct 30, 2025, 12:23 AM UTC
Duration
2h 14m
Affected: Data Source
Timeline · 3 updates
  1. investigating Oct 29, 2025, 10:09 PM UTC

    Our drug and occupational health vendors are experiencing disruptions in processing candidates at clinics due to the ongoing Microsoft Azure outage. Candidates may be unable to complete clinic activities, resulting in delays to screening completion and expiring appointments that will require extension.. We appreciate your patience as we work with our vendor to resolve this issue.

  2. investigating Oct 29, 2025, 11:05 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 30, 2025, 12:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 29, 2025

We are currently experiencing an issue causing some customers to receive an unexpected One-Time Passcode (OTP) during login

Detected by Pingoru
Oct 29, 2025, 08:36 PM UTC
Resolved
Oct 29, 2025, 08:53 PM UTC
Duration
16m
Affected: Client Dashboard
Timeline · 3 updates
  1. investigating Oct 29, 2025, 08:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 29, 2025, 08:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 29, 2025, 08:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 28, 2025

GWL and Sex offender searches are not completing causing report delays

Detected by Pingoru
Oct 28, 2025, 01:23 AM UTC
Resolved
Oct 28, 2025, 03:36 AM UTC
Duration
2h 12m
Affected: Data Source
Timeline · 5 updates
  1. investigating Oct 28, 2025, 01:23 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 28, 2025, 02:45 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 28, 2025, 03:11 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 28, 2025, 03:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 28, 2025, 03:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025

Checkr services were down due to an AWS outage

Detected by Pingoru
Oct 20, 2025, 09:54 AM UTC
Resolved
Oct 20, 2025, 03:03 PM UTC
Duration
5h 8m
Affected: APIWebhooksApply pageCandidate PortalClient DashboardData Source
Timeline · 3 updates
  1. monitoring Oct 20, 2025, 09:54 AM UTC

    An AWS outage affected all Checkr services from 12.11 AM PT to 2.30 AM PT

  2. monitoring Oct 20, 2025, 09:55 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Oct 20, 2025, 03:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 17, 2025

We are experiencing login issues

Detected by Pingoru
Oct 17, 2025, 04:53 PM UTC
Resolved
Oct 17, 2025, 05:09 PM UTC
Duration
16m
Affected: Client Dashboard
Timeline · 3 updates
  1. investigating Oct 17, 2025, 04:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 17, 2025, 05:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 17, 2025, 05:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 4, 2025

Intermittent failures are preventing candidates from submitting the apply flow for international packages that include identity verification

Detected by Pingoru
Oct 04, 2025, 12:00 AM UTC
Resolved
Oct 04, 2025, 12:40 AM UTC
Duration
40m
Affected: Data Source
Timeline · 4 updates
  1. investigating Oct 04, 2025, 12:00 AM UTC

    Intermittent failures are preventing candidates from submitting the apply flow for international packages that include identity verification

  2. identified Oct 04, 2025, 12:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 04, 2025, 12:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 04, 2025, 12:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 1, 2025

Candidate CSV Exports Temporarily Unavailable

Detected by Pingoru
Oct 01, 2025, 12:20 AM UTC
Resolved
Oct 02, 2025, 06:40 PM UTC
Duration
1d 18h
Affected: Client Dashboard
Timeline · 2 updates
  1. identified Oct 01, 2025, 12:20 AM UTC

    The team is performing maintenance and updates to the candidate .csv exports functionality and access should be restored for all customer by Thursday. Please monitor this page for updates to that timeline as our team works to restore normal performance levels. We apologize for any inconvenience. Next update in 48 hours.

  2. resolved Oct 02, 2025, 06:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 12, 2025

Errors displaying MVR violations within report

Detected by Pingoru
Sep 12, 2025, 02:45 PM UTC
Resolved
Sep 12, 2025, 04:03 PM UTC
Duration
1h 18m
Affected: Client Dashboard
Timeline · 3 updates
  1. investigating Sep 12, 2025, 02:45 PM UTC

    We are currently experiencing an issue where Motor Vehicle Record (MVR) violations are not being displayed correctly within reports. Our team is actively investigating the cause of the error and working to resolve it as quickly as possible.

  2. monitoring Sep 12, 2025, 03:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 12, 2025, 04:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 6, 2025

Brief Outage - National Crim searches

Detected by Pingoru
Sep 06, 2025, 08:43 PM UTC
Resolved
Sep 06, 2025, 10:41 PM UTC
Duration
1h 58m
Affected: API
Timeline · 3 updates
  1. monitoring Sep 06, 2025, 08:43 PM UTC

    Brief Outage - National Crim searches

  2. monitoring Sep 06, 2025, 08:50 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Sep 06, 2025, 10:41 PM UTC

    This incident has been resolved.

Read the full incident report →