Checkr incident

Candidates are unable to complete Identify Verifications for international background checks due to a vendor outage

Minor Resolved View vendor source →

Checkr experienced a minor incident on May 10, 2026 affecting Apply page and Data Source, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 09:21 PM UTC
Resolved
May 11, 2026, 02:04 AM UTC
Duration
4h 42m
Detected by Pingoru
May 10, 2026, 09:21 PM UTC

Affected components

Apply pageData Source

Update timeline

  1. investigating May 10, 2026, 09:21 PM UTC

    International reports that include these checks will be delayed.

  2. monitoring May 11, 2026, 01:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 11, 2026, 02:04 AM UTC

    This incident has been resolved.