Checkr incident

Truework API and web app is currently unavailable

Critical Resolved View vendor source →

Checkr experienced a critical incident on January 16, 2026 affecting API and Webhooks, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2026, 12:46 AM UTC
Resolved
Jan 16, 2026, 01:21 AM UTC
Duration
34m
Detected by Pingoru
Jan 16, 2026, 12:46 AM UTC

Affected components

APIWebhooks

Update timeline

  1. investigating Jan 16, 2026, 12:46 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 16, 2026, 01:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 16, 2026, 01:21 AM UTC

    This incident has been resolved.