Checkr Outage History

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Checkr had 57 outages in the last 2 years totaling 144h 22m of downtime — averaging 2.3 incidents per month.

There were 57 Checkr outages since October 1, 2025 totaling 144h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://checkrstatus.com

Minor September 17, 2026

Intermittent issues preventing Canadian candidates from completing application

Detected by Pingoru
Sep 17, 2026, 04:32 PM UTC
Resolved
Sep 17, 2026, 06:26 PM UTC
Duration
1h 53m
Affected: Apply page
Timeline · 3 updates
  1. investigating Sep 17, 2026, 04:32 PM UTC

    We are currently investigating this issue.

  2. identified Sep 17, 2026, 04:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 17, 2026, 06:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 15, 2026

ID verification screenings experiencing completion errors

Detected by Pingoru
Sep 15, 2026, 02:09 AM UTC
Resolved
Sep 16, 2026, 06:23 PM UTC
Duration
1d 16h
Affected: Apply pageCandidate Portal
Timeline · 2 updates
  1. investigating Sep 15, 2026, 02:09 AM UTC

    We are currently investigating this issue.

  2. resolved Sep 16, 2026, 06:23 PM UTC

    Resolved – A technical issue with a third-party provider affecting identity verification has been addressed and normal processing has resumed.

Read the full incident report →

Minor August 16, 2026

Elevated turnaround times for Federal Criminal Searches

Detected by Pingoru
Aug 16, 2026, 12:05 PM UTC
Resolved
Aug 16, 2026, 08:00 PM UTC
Duration
7h 54m
Affected: Data Source
Timeline · 4 updates
  1. investigating Aug 16, 2026, 12:05 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 16, 2026, 12:36 PM UTC

    Elevated turnaround times for Federal Criminal searches are related to scheduled PACER maintenance from 5:00 AM to 4:00 PM ET today. Some searches may continue to experience delays as processing catches up following the maintenance window.

  3. monitoring Aug 16, 2026, 06:33 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 16, 2026, 08:00 PM UTC

    Resolved- the maintenance window has ended and normal search operations have resumed.

Read the full incident report →

Minor August 12, 2026

Increased failure rate loading reports in the Dashboard

Detected by Pingoru
Aug 12, 2026, 10:38 PM UTC
Resolved
Aug 13, 2026, 12:22 AM UTC
Duration
1h 44m
Affected: Client Dashboard
Timeline · 2 updates
  1. monitoring Aug 12, 2026, 10:38 PM UTC

    We identified an increased failure rate when accessing reports via the dashboard. A fix has been implemented and we are currently monitoring the results.

  2. resolved Aug 13, 2026, 12:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 10, 2026

Increase of failures preventing candidates from submitting the apply flow

Detected by Pingoru
Aug 10, 2026, 08:28 PM UTC
Resolved
Aug 10, 2026, 10:05 PM UTC
Duration
1h 36m
Affected: Apply page
Timeline · 3 updates
  1. investigating Aug 10, 2026, 08:28 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 10, 2026, 08:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 10, 2026, 10:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 31, 2026

Issues with SSN traces leading to increased report turnaround times

Detected by Pingoru
Jul 31, 2026, 03:30 PM UTC
Resolved
Jul 31, 2026, 05:04 PM UTC
Duration
1h 33m
Affected: Data Source
Timeline · 4 updates
  1. investigating Jul 31, 2026, 03:30 PM UTC

    We are currently investigating this issue.

  2. identified Jul 31, 2026, 04:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 31, 2026, 04:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 31, 2026, 05:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2026

Increased turnaround time on certain reports

Detected by Pingoru
Jul 14, 2026, 11:32 PM UTC
Resolved
Jul 15, 2026, 01:16 AM UTC
Duration
1h 43m
Affected: Data Source
Timeline · 3 updates
  1. investigating Jul 14, 2026, 11:32 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 15, 2026, 12:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2026, 01:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2026

Signups and Ordering - Elevated Error Rate causing delays

Detected by Pingoru
Jul 14, 2026, 03:13 PM UTC
Resolved
Jul 14, 2026, 06:47 PM UTC
Duration
3h 34m
Affected: Client Dashboard
Timeline · 4 updates
  1. investigating Jul 14, 2026, 03:13 PM UTC

    We are currently investigating this issue.

  2. identified Jul 14, 2026, 03:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 14, 2026, 06:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 14, 2026, 06:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 25, 2026

We are currently experiencing degraded report completion, leading to increased turnaround time

Detected by Pingoru
Jun 25, 2026, 04:33 PM UTC
Resolved
Jun 25, 2026, 05:09 PM UTC
Duration
36m
Affected: APIClient Dashboard
Timeline · 3 updates
  1. investigating Jun 25, 2026, 04:33 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 25, 2026, 04:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 25, 2026, 05:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 22, 2026

CA MVRs are experiencing increased turnaround time

Detected by Pingoru
Jun 22, 2026, 10:55 PM UTC
Resolved
Jun 23, 2026, 06:28 PM UTC
Duration
19h 33m
Affected: Data Source
Timeline · 4 updates
  1. investigating Jun 22, 2026, 10:55 PM UTC

    We are currently investigating this issue.

  2. identified Jun 22, 2026, 11:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 22, 2026, 11:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 23, 2026, 06:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 18, 2026

Users unable to login to candidate portal

Detected by Pingoru
Jun 18, 2026, 07:43 PM UTC
Resolved
Jun 18, 2026, 08:19 PM UTC
Duration
35m
Affected: Candidate Portal
Timeline · 2 updates
  1. monitoring Jun 18, 2026, 07:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Jun 18, 2026, 08:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 9, 2026

Candidates are unable to complete the apply flow for packages that include domestic IDV due to a vendor outage

Detected by Pingoru
Jun 09, 2026, 10:41 PM UTC
Resolved
Jun 10, 2026, 12:15 AM UTC
Duration
1h 34m
Affected: Candidate Portal
Timeline · 3 updates
  1. investigating Jun 09, 2026, 10:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 09, 2026, 11:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 10, 2026, 12:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 5, 2026

Increased Turnaround Times for Background Check Screenings

Detected by Pingoru
Jun 05, 2026, 10:27 PM UTC
Resolved
Jun 05, 2026, 11:33 PM UTC
Duration
1h 6m
Affected: Candidate Portal
Timeline · 4 updates
  1. investigating Jun 05, 2026, 10:27 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 05, 2026, 10:27 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 05, 2026, 10:55 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jun 05, 2026, 11:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2026

Invitation Expiration Delays – Invitations Displaying as Pending

Detected by Pingoru
Jun 04, 2026, 06:01 PM UTC
Resolved
Jun 05, 2026, 06:47 PM UTC
Duration
1d
Affected: Apply page
Timeline · 5 updates
  1. investigating Jun 04, 2026, 06:01 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 04, 2026, 06:02 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 04, 2026, 06:32 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 04, 2026, 06:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 05, 2026, 06:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 4, 2026

Delays in County Criminal Search Results

Detected by Pingoru
Jun 04, 2026, 05:08 AM UTC
Resolved
Jun 04, 2026, 02:10 PM UTC
Duration
9h 1m
Affected: Data Source
Timeline · 3 updates
  1. investigating Jun 04, 2026, 05:08 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 04, 2026, 05:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 04, 2026, 02:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 3, 2026

Staging Environment Degraded – Login and Dashboard Access Unavailable

Detected by Pingoru
Jun 03, 2026, 02:19 PM UTC
Resolved
Jun 03, 2026, 06:28 PM UTC
Duration
4h 9m
Affected: API
Timeline · 3 updates
  1. identified Jun 03, 2026, 02:19 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 03, 2026, 02:20 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 03, 2026, 06:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 3, 2026

Degraded API Authentication – EU Region

Detected by Pingoru
Jun 03, 2026, 11:13 AM UTC
Resolved
Jun 03, 2026, 11:52 AM UTC
Duration
38m
Affected: API
Timeline · 3 updates
  1. investigating Jun 03, 2026, 11:13 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 03, 2026, 11:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2026, 11:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 28, 2026

Degraded API performance across Reports and Candidates endpoints

Detected by Pingoru
May 28, 2026, 04:30 PM UTC
Resolved
May 28, 2026, 05:40 PM UTC
Duration
1h 9m
Affected: API
Timeline · 3 updates
  1. investigating May 28, 2026, 04:30 PM UTC

    We are currently investigating this issue.

  2. monitoring May 28, 2026, 04:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2026, 05:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 27, 2026

Canadian MVR status checks experiencing temporary issues resulting in increased turnaround time

Detected by Pingoru
May 27, 2026, 08:03 AM UTC
Resolved
May 27, 2026, 05:36 PM UTC
Duration
9h 33m
Affected: Data Source
Timeline · 3 updates
  1. investigating May 27, 2026, 08:03 AM UTC

    We are currently investigating this issue.

  2. monitoring May 27, 2026, 04:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 05:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 22, 2026

Candidate Portal seeing issues with accessing reports

Detected by Pingoru
May 22, 2026, 11:17 PM UTC
Resolved
May 23, 2026, 12:26 AM UTC
Duration
1h 8m
Affected: Candidate Portal
Timeline · 4 updates
  1. investigating May 22, 2026, 11:17 PM UTC

    We are currently investigating this issue.

  2. identified May 22, 2026, 11:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2026, 11:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 23, 2026, 12:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 18, 2026

Federal Criminal searches are experiencing longer TAT

Detected by Pingoru
May 18, 2026, 11:42 PM UTC
Resolved
May 18, 2026, 11:53 PM UTC
Duration
11m
Affected: Data Source
Timeline · 3 updates
  1. investigating May 18, 2026, 11:42 PM UTC

    We are currently investigating this issue.

  2. investigating May 18, 2026, 11:53 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 18, 2026, 11:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 18, 2026

Canadian MVR delayed turnaround time

Detected by Pingoru
May 18, 2026, 06:17 PM UTC
Resolved
May 18, 2026, 08:23 PM UTC
Duration
2h 6m
Affected: Data Source
Timeline · 2 updates
  1. investigating May 18, 2026, 06:17 PM UTC

    We are currently investigating this issue.

  2. resolved May 18, 2026, 08:23 PM UTC

    This incident has been resolved.

Read the full incident report →