Checkr Outage History

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Checkr had 61 outages in the last 2 years totaling 165h 59m of downtime — averaging 2.5 incidents per month.

There were 61 Checkr outages since June 26, 2025 totaling 165h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://checkrstatus.com

Minor June 18, 2026

Users unable to login to candidate portal

Detected by Pingoru
Jun 18, 2026, 07:43 PM UTC
Resolved
Jun 18, 2026, 08:19 PM UTC
Duration
35m
Affected: Candidate Portal
Timeline · 2 updates
  1. monitoring Jun 18, 2026, 07:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Jun 18, 2026, 08:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 9, 2026

Candidates are unable to complete the apply flow for packages that include domestic IDV due to a vendor outage

Detected by Pingoru
Jun 09, 2026, 10:41 PM UTC
Resolved
Jun 10, 2026, 12:15 AM UTC
Duration
1h 34m
Affected: Candidate Portal
Timeline · 3 updates
  1. investigating Jun 09, 2026, 10:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 09, 2026, 11:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 10, 2026, 12:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 5, 2026

Increased Turnaround Times for Background Check Screenings

Detected by Pingoru
Jun 05, 2026, 10:27 PM UTC
Resolved
Jun 05, 2026, 11:33 PM UTC
Duration
1h 6m
Affected: Candidate Portal
Timeline · 4 updates
  1. investigating Jun 05, 2026, 10:27 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 05, 2026, 10:27 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 05, 2026, 10:55 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jun 05, 2026, 11:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2026

Invitation Expiration Delays – Invitations Displaying as Pending

Detected by Pingoru
Jun 04, 2026, 06:01 PM UTC
Resolved
Jun 05, 2026, 06:47 PM UTC
Duration
1d
Affected: Apply page
Timeline · 5 updates
  1. investigating Jun 04, 2026, 06:01 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 04, 2026, 06:02 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 04, 2026, 06:32 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 04, 2026, 06:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 05, 2026, 06:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 4, 2026

Delays in County Criminal Search Results

Detected by Pingoru
Jun 04, 2026, 05:08 AM UTC
Resolved
Jun 04, 2026, 02:10 PM UTC
Duration
9h 1m
Affected: Data Source
Timeline · 3 updates
  1. investigating Jun 04, 2026, 05:08 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 04, 2026, 05:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 04, 2026, 02:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 3, 2026

Staging Environment Degraded – Login and Dashboard Access Unavailable

Detected by Pingoru
Jun 03, 2026, 02:19 PM UTC
Resolved
Jun 03, 2026, 06:28 PM UTC
Duration
4h 9m
Affected: API
Timeline · 3 updates
  1. identified Jun 03, 2026, 02:19 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 03, 2026, 02:20 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 03, 2026, 06:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 3, 2026

Degraded API Authentication – EU Region

Detected by Pingoru
Jun 03, 2026, 11:13 AM UTC
Resolved
Jun 03, 2026, 11:52 AM UTC
Duration
38m
Affected: API
Timeline · 3 updates
  1. investigating Jun 03, 2026, 11:13 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 03, 2026, 11:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2026, 11:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 28, 2026

Degraded API performance across Reports and Candidates endpoints

Detected by Pingoru
May 28, 2026, 04:30 PM UTC
Resolved
May 28, 2026, 05:40 PM UTC
Duration
1h 9m
Affected: API
Timeline · 3 updates
  1. investigating May 28, 2026, 04:30 PM UTC

    We are currently investigating this issue.

  2. monitoring May 28, 2026, 04:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2026, 05:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 27, 2026

Canadian MVR status checks experiencing temporary issues resulting in increased turnaround time

Detected by Pingoru
May 27, 2026, 08:03 AM UTC
Resolved
May 27, 2026, 05:36 PM UTC
Duration
9h 33m
Affected: Data Source
Timeline · 3 updates
  1. investigating May 27, 2026, 08:03 AM UTC

    We are currently investigating this issue.

  2. monitoring May 27, 2026, 04:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 05:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 22, 2026

Candidate Portal seeing issues with accessing reports

Detected by Pingoru
May 22, 2026, 11:17 PM UTC
Resolved
May 23, 2026, 12:26 AM UTC
Duration
1h 8m
Affected: Candidate Portal
Timeline · 4 updates
  1. investigating May 22, 2026, 11:17 PM UTC

    We are currently investigating this issue.

  2. identified May 22, 2026, 11:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2026, 11:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 23, 2026, 12:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 18, 2026

Federal Criminal searches are experiencing longer TAT

Detected by Pingoru
May 18, 2026, 11:42 PM UTC
Resolved
May 18, 2026, 11:53 PM UTC
Duration
11m
Affected: Data Source
Timeline · 3 updates
  1. investigating May 18, 2026, 11:42 PM UTC

    We are currently investigating this issue.

  2. investigating May 18, 2026, 11:53 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 18, 2026, 11:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 18, 2026

Canadian MVR delayed turnaround time

Detected by Pingoru
May 18, 2026, 06:17 PM UTC
Resolved
May 18, 2026, 08:23 PM UTC
Duration
2h 6m
Affected: Data Source
Timeline · 2 updates
  1. investigating May 18, 2026, 06:17 PM UTC

    We are currently investigating this issue.

  2. resolved May 18, 2026, 08:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026

CA(California) MVR Screenings Are Delayed

Detected by Pingoru
May 11, 2026, 07:06 PM UTC
Resolved
May 12, 2026, 07:19 PM UTC
Duration
1d
Affected: Data Source
Timeline · 3 updates
  1. investigating May 11, 2026, 07:06 PM UTC

    We are currently investigating this issue.

  2. monitoring May 12, 2026, 06:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 12, 2026, 07:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 10, 2026

Candidates are unable to complete Identify Verifications for international background checks due to a vendor outage

Detected by Pingoru
May 10, 2026, 09:21 PM UTC
Resolved
May 11, 2026, 02:04 AM UTC
Duration
4h 42m
Affected: Apply pageData Source
Timeline · 3 updates
  1. investigating May 10, 2026, 09:21 PM UTC

    International reports that include these checks will be delayed.

  2. monitoring May 11, 2026, 01:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 11, 2026, 02:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 7, 2026

Increased turnaround on report completion

Detected by Pingoru
May 07, 2026, 04:39 PM UTC
Resolved
May 07, 2026, 08:02 PM UTC
Duration
3h 23m
Affected: Client Dashboard
Timeline · 4 updates
  1. investigating May 07, 2026, 04:39 PM UTC

    We are currently investigating this issue.

  2. monitoring May 07, 2026, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 07, 2026, 05:17 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 07, 2026, 08:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 4, 2026

Investigating Delays with Continuous Check Enrollment and De-enrollment

Detected by Pingoru
May 04, 2026, 03:51 PM UTC
Resolved
May 04, 2026, 04:01 PM UTC
Duration
9m
Affected: API
Timeline · 3 updates
  1. investigating May 04, 2026, 03:51 PM UTC

    We are currently investigating this issue.

  2. monitoring May 04, 2026, 03:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 04, 2026, 04:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 22, 2026

Intermittent dashboard login and access issues

Detected by Pingoru
Apr 22, 2026, 06:50 PM UTC
Resolved
Apr 22, 2026, 09:17 PM UTC
Duration
2h 26m
Affected: Client Dashboard
Timeline · 3 updates
  1. investigating Apr 22, 2026, 06:50 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 22, 2026, 07:19 PM UTC

    The issue has been addressed and we are monitoring the results.

  3. resolved Apr 22, 2026, 09:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 7, 2026

Federal Criminal Searches experiencing delays

Detected by Pingoru
Apr 07, 2026, 01:49 PM UTC
Resolved
Apr 07, 2026, 03:43 PM UTC
Duration
1h 54m
Affected: Data Source
Timeline · 3 updates
  1. investigating Apr 07, 2026, 01:49 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 07, 2026, 03:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 07, 2026, 03:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 29, 2026

Federal Searches experiencing delays

Detected by Pingoru
Mar 29, 2026, 03:27 PM UTC
Resolved
Mar 29, 2026, 03:36 PM UTC
Duration
9m
Affected: Data Source
Timeline · 2 updates
  1. investigating Mar 29, 2026, 03:27 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 29, 2026, 03:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 16, 2026

Delayed completion of PACER searches for criminal searches

Detected by Pingoru
Mar 16, 2026, 04:53 AM UTC
Resolved
Mar 16, 2026, 05:42 AM UTC
Duration
48m
Affected: API
Timeline · 3 updates
  1. identified Mar 16, 2026, 04:53 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 16, 2026, 05:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 16, 2026, 05:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 8, 2026

Increased turnaround time for Criminal Searches

Detected by Pingoru
Mar 08, 2026, 06:34 AM UTC
Resolved
Mar 09, 2026, 03:37 AM UTC
Duration
21h 3m
Affected: Data Source
Timeline · 6 updates
  1. investigating Mar 08, 2026, 06:34 AM UTC

    We are currently experiencing longer than expected turnaround times for reports with Criminal Searches

  2. investigating Mar 08, 2026, 07:58 AM UTC

    We are continuing to investigate this issue impacting Federal District, State, County Civil and Municipal Searches.

  3. identified Mar 08, 2026, 07:42 PM UTC

    The issue has been identified, and we are actively working on a fix.

  4. identified Mar 08, 2026, 07:42 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Mar 08, 2026, 10:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 09, 2026, 03:37 AM UTC

    This incident has been resolved.

Read the full incident report →