Checkr incident

Degraded API Performance Due to 500 Errors

Minor Resolved View vendor source →

Checkr experienced a minor incident on December 18, 2025 affecting API and Client Dashboard, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 04:40 PM UTC
Resolved
Dec 18, 2025, 05:35 PM UTC
Duration
55m
Detected by Pingoru
Dec 18, 2025, 04:40 PM UTC

Affected components

APIClient Dashboard

Update timeline

  1. investigating Dec 18, 2025, 04:40 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 18, 2025, 04:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 18, 2025, 05:35 PM UTC

    This incident has been resolved.