Checkr Outage History

Checkr partial outage · 1 active incident View live status →

Pingoru has recorded 64 incidents for Checkr: 60 in the last 12 months and 11 in the last 90 days.

Source: checkrstatus.com · Aggregated across Checkr products

64incidents recorded
60last 12 months
11last 90 days
10 hourstypical duration
Incidents per month
01020AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct46%
Pingoru began tracking Checkr in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202624 of 720 (1%)
May 202614112 of 744 (15%)
June 20261062 of 720 (9%)
July 202647 of 744 (1%)
August 2026311 of 744 (2%)
September 20264101 of 720 (14%)
October 20262270 of 587 (46%)

Incidents, newest first

Major October 29, 2025 Outage to Drug and Health Screening providers causing delay in processing candidates 2h 14m Data Source

Started Oct 29, 2025, 10:09 PM UTC· resolved Oct 30, 2025, 12:23 AM UTC

  1. investigating Oct 29, 2025, 10:09 PM UTC

    Our drug and occupational health vendors are experiencing disruptions in processing candidates at clinics due to the ongoing Microsoft Azure outage. Candidates may be unable to complete clinic activities, resulting in delays to screening completion and expiring appointments that will require extension.. We appreciate your patience as we work with our vendor to resolve this issue.

  2. investigating Oct 29, 2025, 11:05 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 30, 2025, 12:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 29, 2025 We are currently experiencing an issue causing some customers to receive an unexpected One-Time Passcode (OTP) during login 16m Client Dashboard

Started Oct 29, 2025, 08:36 PM UTC· resolved Oct 29, 2025, 08:53 PM UTC

  1. investigating Oct 29, 2025, 08:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 29, 2025, 08:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 29, 2025, 08:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 28, 2025 GWL and Sex offender searches are not completing causing report delays 2h 12m Data Source

Started Oct 28, 2025, 01:23 AM UTC· resolved Oct 28, 2025, 03:36 AM UTC

  1. investigating Oct 28, 2025, 01:23 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 28, 2025, 02:45 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 28, 2025, 03:11 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 28, 2025, 03:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 28, 2025, 03:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025 Some services are experiencing degradation due to the continuing AWS outage 7h 23m API, Webhooks, Apply page, Candidate Portal and 2 more

Started Oct 20, 2025, 03:30 PM UTC· resolved Oct 20, 2025, 10:54 PM UTC

  1. monitoring Oct 20, 2025, 03:30 PM UTC

    Monitoring Checkr services

  2. resolved Oct 20, 2025, 10:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025 Checkr services were down due to an AWS outage 5h 8m API, Webhooks, Apply page, Candidate Portal and 2 more

Started Oct 20, 2025, 09:54 AM UTC· resolved Oct 20, 2025, 03:03 PM UTC

  1. monitoring Oct 20, 2025, 09:54 AM UTC

    An AWS outage affected all Checkr services from 12.11 AM PT to 2.30 AM PT

  2. monitoring Oct 20, 2025, 09:55 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Oct 20, 2025, 03:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 17, 2025 We are experiencing login issues 16m Client Dashboard

Started Oct 17, 2025, 04:53 PM UTC· resolved Oct 17, 2025, 05:09 PM UTC

  1. investigating Oct 17, 2025, 04:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 17, 2025, 05:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 17, 2025, 05:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 15, 2025 Adverse Action PDF service is experiencing some degradation 7h 55m Client Dashboard

Started Oct 15, 2025, 08:01 PM UTC· resolved Oct 16, 2025, 03:56 AM UTC

  1. investigating Oct 15, 2025, 08:01 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 16, 2025, 03:56 AM UTC

    This incident has been resolved.

Read the full incident report →