OpenAI incident

Issues with logins and signups

Resolved after 23 minutes, affecting Login and Login, on July 21, 2026.

monitoring Jul 21, 2026, 06:56 PM UTC

The affected API Platform functionality has recovered, including login, account creation, organization management, and dashboard access. We are monitoring the recovery.

Started
Jul 21, 2026, 06:36 PM UTC
Resolved
Jul 21, 2026, 07:00 PM UTC
Duration
23m
Detected by Pingoru
Jul 21, 2026, 06:36 PM UTC

Affected components

LoginLogin

Update timeline

  1. investigating Jul 21, 2026, 06:36 PM UTC

    We are investigating issues affecting logins and account creation for ChatGPT and the API Platform. Users who are already signed in may still be able to use ChatGPT.

  2. identified Jul 21, 2026, 06:41 PM UTC

    We are seeing recovery for API Platform login functionality. Account creation, organization management, and dashboard access remain affected. We are continuing to investigate.

  3. monitoring Jul 21, 2026, 06:56 PM UTC

    The affected API Platform functionality has recovered, including login, account creation, organization management, and dashboard access. We are monitoring the recovery.

  4. resolved Jul 21, 2026, 07:00 PM UTC

    All affected API Platform functionality has now fully recovered.

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