OpenAI incident

Some ChatGPT users may be experiencing issues with their subscription renewals

Minor Resolved View vendor source →

OpenAI experienced a minor incident on January 31, 2026 affecting Login, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2026, 11:00 PM UTC
Resolved
Jan 31, 2026, 11:00 PM UTC
Duration
—
Detected by Pingoru
Jan 31, 2026, 11:00 PM UTC

Affected components

Login

Update timeline

  1. identified Jan 30, 2026, 05:59 PM UTC

    Status: Identified We have identified that some users may be experiencing issue with subscription renewals. We are working on implementing a mitigation. Affected components Login (Partial outage)

  2. identified Jan 30, 2026, 07:32 PM UTC

    Status: Identified We have identified the issue that causing some ChatGPT users who may be experiencing issues with their renewal and working on remediation. Affected components Login (Partial outage)

  3. monitoring Jan 30, 2026, 08:03 PM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Login (Operational)

  4. resolved Jan 31, 2026, 11:00 PM UTC

    Status: Resolved All impacted services have now fully recovered. Affected components Login (Operational)