OpenAI incident

Custom GPT updates are failing for users

Minor Resolved View vendor source →

OpenAI experienced a minor incident on February 4, 2026 affecting GPTs, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 02:51 PM UTC
Resolved
Feb 04, 2026, 02:51 PM UTC
Duration
—
Detected by Pingoru
Feb 04, 2026, 02:51 PM UTC

Affected components

GPTs

Update timeline

  1. investigating Feb 04, 2026, 12:45 PM UTC

    Status: Investigating We are investigating reports of update failures for configuration for Custom GPTs. Affected components GPTs (Degraded performance)

  2. monitoring Feb 04, 2026, 02:06 PM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components GPTs (Degraded performance)

  3. resolved Feb 04, 2026, 02:51 PM UTC

    Status: Resolved All impacted services have now fully recovered. Affected components GPTs (Operational)