OpenAI experienced a minor incident on February 4, 2026 affecting Codex Web and ChatGPT Atlas and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 04, 2026, 05:05 PM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components GPTs (Degraded performance) Deep Research (Degraded performance) Connectors/Apps (Degraded performance) ChatGPT Atlas (Degraded performance) Login (Degraded performance) Voice mode (Degraded performance) Search (Degraded performance) Conversations (Degraded performance) Compliance API (Degraded performance) Image Generation (Degraded performance) Agent (Degraded performance) Codex Web (Degraded performance) File uploads (Degraded performance)
- investigating Feb 04, 2026, 05:35 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components ChatGPT Atlas (Degraded performance) Voice mode (Degraded performance) Search (Degraded performance) Conversations (Degraded performance) Compliance API (Degraded performance) Image Generation (Degraded performance) Agent (Degraded performance) Deep Research (Degraded performance) Codex Web (Degraded performance) Login (Degraded performance) File uploads (Degraded performance) GPTs (Degraded performance) Connectors/Apps (Degraded performance)
- monitoring Feb 04, 2026, 05:43 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Agent (Operational) ChatGPT Atlas (Operational) Login (Operational) Search (Operational) Conversations (Operational) Compliance API (Operational) Image Generation (Operational) Deep Research (Operational) Codex Web (Operational) Connectors/Apps (Operational) File uploads (Operational) Voice mode (Operational) GPTs (Operational)
- resolved Feb 04, 2026, 09:04 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Login (Operational) File uploads (Operational) Voice mode (Operational) Search (Operational) Image Generation (Operational) Connectors/Apps (Operational) Conversations (Operational) Compliance API (Operational) GPTs (Operational) Agent (Operational) Deep Research (Operational) Codex Web (Operational) ChatGPT Atlas (Operational)